Hospitality General Manager — Taproom & Retail

Superflux Beer Company; Vancouver; On-site; CAD 71,000 - 96,000; Full time

Benefits offered by this job

Health spending account

3 weeks' vacation

Performance bonus per written annual计划

Manager meals and employee discounts

Job summary

Superflux Beer Company in Vancouver, BC is seeking a Hospitality Leader to act as the General Manager of hospitality at 505 Clark Drive. You will oversee the lounge, patio and retail shop, ensuring an exceptional guest experience and supervising FOH, Kitchen Leader and Shift Leaders.

You will report to the Head of Hospitality, lead venue leaders and staff, manage scheduling and payroll, and drive budgeted sales and cost targets while maintaining health and safety standards.

Qualifications

• Education: Bachelor’s degree or diploma in business administration, commerce, hospitality management or a related field.
• Experience: 3+ years in hospitality, including at least 1 year supervising or managing a team with responsibility for scheduling, labour or costs.
• Serving It Right certification, current
• FoodSafe Level 1 or equivalent, current
• English language of work
• 19+ years of age (for liquor service)
• Strong leadership, communication and customer service skills.

Responsibilities

• Plan, organize, direct, control and evaluate operations of the lounge, patio and retail shop.
• Lead guest experience and food & beverage quality across hospitality spaces.
• Run venue to operating budget; drive sales, labour, cost-of-goods and average-check targets.
• Hire, train, develop and lead venue leaders and staff; onboard/offboard team members.
• Manage scheduling, payroll submission, purchasing, invoices and accounts payable.
• Configure and maintain the point-of-sale system (Square).
• Develop events, features and promotions with marketing team.
• Lead health and safety, food safety and facility maintenance for hospitality spaces.
• Maintain venue systems and procedures, including nightly cash-out and weekly reporting.

Skills

Leadership

Communication

Customer service

Squad management

Guest experience

Education

Bachelor's degree or diploma in business administration/commerce/hospitality management

Tools

Square POS

Job description

Superflux Beer Company in Vancouver, BC is seeking a Hospitality Leader to act as the General Manager of hospitality at 505 Clark Drive. You will oversee the lounge, patio and retail shop, ensuring an exceptional guest experience and supervising FOH, Kitchen Leader and Shift Leaders.

You will report to the Head of Hospitality, lead venue leaders and staff, manage scheduling and payroll, and drive budgeted sales and cost targets while maintaining health and safety standards.