Hospitality Attendant

Aramark Canada; Halifax Regional Municipality; On-site; CAD 23,000 - 25,000; Full time

Job summary

Aramark Canada at Scotia Centre in Halifax is seeking a Hospitality Attendant to support food and beverage operations. You will greet guests, assist with needs, handle transactions, and ensure exceptional service.

You will balance cash, process registrations and reservations, answer calls and emails, and help maintain smooth operations. The role involves a friendly, proactive approach and may require physical tasks and flexible hours at the venue.

Qualifications

• Guest services experience preferred.
• Excellent customer service skills.
• Strong interpersonal and written communication.
• Organizational skills and attention to detail.

Responsibilities

• Greet guests and provide customer service.
• Book reservations and coordinate registration.
• Operate register and process cash and credit card transactions.
• Answer phone calls and emails and deliver messages.
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
• Other duties and tasks as assigned by manager.

Skills

Guest services

Customer service

Interpersonal skills

Organizational skills

Job description

JOB DESCRIPTION

Scotia Centre - Halifax

Aramark Sports + Entertainment is looking to hire a hospitality attendant to support the food and beverage operations at the Scotia Centre - home to Halifax Mooseheads. We’re looking for a “hospitality attendant” because “Being Awesome” isn’t a job title we can use.

The perfect recipe for a Hospitality Attendant on our team? A bit of sugar and spice, and a pinch of everything nice! Our best hospitality attendant is responsible for ensuring guest satisfaction, assisting with guest needs, and resolving or escalating any guest concerns or issues. You love greeting guests, solving problems, and are great at keeping track of operations. You’ll be responsible for processing transactions, balancing cash, and providing the best-of-the-best in customer service.

On our team, not only will you be able to ignite your own passion, but you’ll join a team of people who love being awesome every day.

Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

JOB RESPONSIBILITIES

• Greet and provide customer service to guests while anticipating their needs
• Book reservations and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions
• Answers phone calls and emails and delivers messages as needed
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
• Other duties and tasks as assigned by manager

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

#ACAN200

QUALIFICATIONS

• Previous guest services experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

ABOUT ARAMARK

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

The pay range for this position is $17.00 - $17.85.