Hospitality Attendant

CP; Calgary; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in the transportation sector is seeking a dedicated service professional in Calgary. The role involves providing exceptional guest services, performing housekeeping tasks, and ensuring compliance with safety regulations. Candidates must possess relevant certifications and demonstrate strong interpersonal skills. This position offers a flexible benefits package and the opportunity to work in a dynamic team environment.

Benefits

Flexible and competitive benefits package

Qualifications

• ProServe and Food Safety certification required.
• Valid driver’s license and own transportation needed.
• Experience in front-of-house customer service is a plus.

Responsibilities

• Build memorable service experiences for guests.
• Perform housekeeping duties and maintain cleanliness.
• Provide administrative support for event planning.

Skills

Interpersonal skills

Attention to detail

Communication skills

Customer service

Education

ProServe and Food Safety certification

Standard First Aid and Level C CPR certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The provided job description is comprehensive and covers key responsibilities and requirements. However, it can be improved in terms of formatting and clarity for better readability and engagement. Below is a refined version with better structure and use of HTML tags:

Job Responsibilities

1. Build memorable service experiences for all CPKC guests and customers.
2. Support a safe working environment by working in compliance with Occupational Health and Safety Act, OSA, and federal health regulations.
3. Complete meeting room setups for events, including serving, bussing, bar service, on-board train service, and cleaning.
4. Perform housekeeping duties such as cleaning bedrooms, washrooms, dining rooms, service areas, and common areas. Tasks include polishing, vacuuming, dusting, cleaning bathrooms and windows, washing dishes, minor repairs, making beds, cleaning silver, laundry services, and stocking supplies.
5. Provide guest services by responding to their needs, including food service, meeting services, and RCPKC event support, ensuring service exceeds expectations.
6. Handle baggage transfers safely, accurately, and efficiently.
7. Maintain confidential records of CPKC executives and guests’ special requirements and preferences, ensuring these are accurately accommodated to facilitate an outstanding experience.
8. Liaise with suppliers and the purchasing department.
9. Provide administrative support for event reservations, planning, inventory logs, cross-charges, and food ordering for events.

Position Requirements

• ProServe and Food Safety certification or equivalent programs are required.
• Own transportation and a valid driver’s license are required.
• Standard First Aid and Level C CPR certification are required.
• Valid and clean passport.
• Ability to perform all housekeeping duties, including standing, kneeling, lifting, pulling, and pushing.
• Able to maintain accurate records and checklists.
• Passion for service and attention to detail.
• Ability to work independently and as part of a team.
• Strong interpersonal and communication skills with high respect, discretion, and confidentiality.
• Ability to work shifts, including weekends and holidays.
• Experience in outstanding front-of-house customer service.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Ability to foster a positive team environment through effective communication.
• Responsible for stocking and inventory control within the Commissary department at HQ and Southern Belle.

What CPKC Offers

• Flexible and competitive benefits package.