Home Warranty Field Technician — Build Quality & Trust

Akash Homes; Calgary; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Extended health care (dental, vision)

RRSP program

Continuing Education Support

Job summary

Akash Homes in Calgary, Alberta is seeking a Warranty & Field Technician to support the on-site warranty program for new homes. You will perform pre-occupancy, 3-month, and 1-year repairs on-site using hand-tools and coordinate with trades and supervisors to ensure quality.

You’ll document findings, communicate with homeowners, and help maintain high standards for construction performance, while keeping sites clean and ensuring timely follow-ups with internal teams.

Qualifications

• On-site warranty repairs and pre/post-occupancy repairs.
• Coordinate with trades and superintendent for quality control.
• Maintain documentation and communicate with homeowners and teams.

Responsibilities

• Address warranty issues on-site with hand-tools for pre-occupancy repairs, 3-month post-occupancy repairs, and 1-year post-occupancy repairs with strict adherence to the Alberta Construction Performance Guide for New Home Warranty in Alberta.
• Contact trades to follow up with home repairs that are unable to be completed as part of Trades Day appointment.
• Assist team members on-site when required with potential on-site issues and trade deficiencies.
• Coordinate with Superintendent for Quality Control review as part of possession hand off. Manage on-site work during Trades Day, including trade reviews, scheduling, and coordination.
• Perform 3-month and 11-month inspections to ensure homes meet Akash Homes’ standards and specifications.
• Document findings accurately and communicate next steps to homeowners and internal teams.
• Provide clear and thorough guidance to homeowners on the operation and maintenance of home systems.
• Address homeowner questions and concerns professionally to build trust and satisfaction.
• Maintain site cleanliness and verify the quality of work performed.
• Communicate effectively when on-site with customers and with trade partners and internal teams.

Job description

Akash Homes in Calgary, Alberta is seeking a Warranty & Field Technician to support the on-site warranty program for new homes. You will perform pre-occupancy, 3-month, and 1-year repairs on-site using hand-tools and coordinate with trades and supervisors to ensure quality.

You’ll document findings, communicate with homeowners, and help maintain high standards for construction performance, while keeping sites clean and ensuring timely follow-ups with internal teams.