HOME SUPPORT SCHEDULER

Northern Health Authority; Prince George; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits for Indigenous Employees

Comprehensive extended health & dental

Municipal pension plan for employees

Three weeks of vacation after one year

Moving expenses assistance

Employee referral program

Leadership development opportunities

Job summary

Northern Health is seeking an experienced Home Support Scheduler to coordinate home care service schedules within the Home and Community Care department. You will receive referrals, assign Community Health Workers, enter data into the scheduling system, and support timekeeping activities in collaboration with the care team.

This role requires strong organizational skills, the ability to work independently, and effective communication with clients, families, CHWs, and clinicians.

Qualifications

• Grade 12 or equivalent with an Office Administration Certificate.
• Two years of recent related experience, or an equivalent combination.

Responsibilities

• Develop and coordinate home support service schedules.
• Schedule Community Health Workers based on referrals and changes.
• Enter data into scheduling systems and assist with timekeeping.
• Coordinate workloads and communicate with clinicians and families.

Skills

Typing 40 wpm

Scheduling software

Communication

Independent work

Organizational skills

multitasking

Education

Office Administration Certificate

Tools

Scheduling/database software

Job description

Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Home Support Scheduler to support the Home and Community Care department.

In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, the Home Support Scheduler is responsible for developing and coordinating home support service schedules by preparing and adjusting schedules in accordance with service referral requests and applicable collective agreements. Schedules Community Health Workers (CHW) as authorized by clinicians by receiving referrals and service changes, enters data into computer system, and carries out timekeeping tasks such as coordinating work schedules on the scheduling software system.

Shift Rotation/Hours of work:

Days, Evenings, Nights - 07:00 to 15:00, 15:00 to 23:00, 23:00 to 07:00, Rotating

Qualfications

• Grade 12. Graduation from a recognized Office Administration Certificate program and two (2) years recent related experience, or an equivalent combination of education, training, or experience.

Skills and Abilities:

• Ability to type 40 wpm.
• Ability to operate scheduling and database software in a windows environment.
• Ability to communicate effectively to clients and families, community health workers and all members of the health care team.
• Ability to work independently and in cooperation with others.
• Ability to plan, organize and prioritize.
• Knowledge of general office procedures.
• Ability to manage a high volume of work and manage several tasks at once.
• Ability to analyze and resolve problems.
• Knowledge of medical terminology.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

Where you will be working:

Community:

Information about living, working, and thriving in the area is available through Prince George

More about Northern Health

Northern Health (NH) boasts the most affordable communities in BC to live, work, and play. NH covers an area of nearly 600,000 square kilometres and offers health services in 26 communities, 55 First Nations communities, 11 Métis chartered communities, and Inuit families. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!

Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here’s what we provide:

• Benefits for Indigenous Employees: Ceremonial, Cultural, and Spiritual Leave, Access to NH Indigenous Community of Practice.
• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
• Three weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program with attractive incentives.
• Employer-paid training and leadership development opportunities.
• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.