Home Care Business Development & Care Coordinator - Alivio Care

ABM College; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

Alivio Care is seeking a Home Care Business Development & Care Coordinator in Calgary to lead client acquisition and coordinate in-home care services. The role combines business development, intake, and scheduling with a focus on delivering high-quality, client-centered home care.

The candidate should excel in outreach, relationship building, and managing multiple priorities in a fast-paced, in-person environment. A valid driver’s license and reliable transportation may be required.

Qualifications

• Experience in home care, healthcare, client services, sales, or business development.
• Strong communication and customer-service skills.
• Proven ability to generate new clients or referrals.

Responsibilities

• Generate new clients through outreach, referrals, and business development.
• Build relationships with hospitals, clinics, healthcare professionals, and referral partners.
• Respond to client inquiries, conduct intake, and support onboarding.
• Coordinate caregiver schedules and client service requirements.
• Communicate with clients, families, and caregivers to ensure quality service.
• Handle scheduling changes and follow-ups.
• Maintain accurate client and referral records.
• Track leads, new clients, referrals, and development activities.
• Meet monthly client acquisition and revenue targets.

Skills

Client services

Sales

Relationship building

CRM software

Time management

Scheduling

Tools

Scheduling software

Job description

Job description

About the Job

At Alivio Care, we strive to change lives by providing our clients with the highest quality of in-homecare. We focus on compassionate and client-centered services designed to enhance their quality of life. We help our clients achieve optimal health and well-being by promoting independence and assisting clients in integrating into the community with integrity and respect. We are currently seeking a Home Care Business Development & Care Coordinator to manage the Alivio Care's.

Position Summary

We are seeking a motivated and results-driven Home Care Business Development & Care Coordinator to support the growth and day-to-day coordination of our home-care services.

This is a position that combines business development, client acquisition, relationship management, and home-care coordination. The successful candidate will be responsible for developing referral relationships, identifying and bringing in new clients, conducting client inquiries and intake, coordinating caregivers and schedules, and ensuring clients receive reliable and high-quality services.

The ideal candidate is comfortable working in a sales-oriented environment while also having strong organizational, communication, and client-service skills.

Key Responsibilities:

• Generate new clients through community outreach, networking, referrals, and business development.
• Build relationships with hospitals, clinics, healthcare professionals, community organizations, and referral partners.
• Respond to client inquiries, conduct intake, and support new client onboarding.
• Coordinate caregiver schedules and client service requirements.
• Communicate with clients, families, and caregivers to ensure quality service.
• Handle scheduling changes, service concerns, and client follow-ups.
• Maintain accurate client and referral records.
• Track leads, new clients, referrals, and business development activities.
• Meet established monthly client acquisition and revenue targets.

Qualifications:

• 2+ years of experience in home care, healthcare, client services, sales, or business development.
• Strong communication, relationship-building, and customer-service skills.
• Proven ability to generate new clients or referrals.
• Strong organizational and time-management skills.
• Ability to work independently and manage multiple priorities.
• Experience with scheduling or CRM software is an asset.
• Valid driver's license and reliable transportation may be required.

Work Location: In person