Holiday Customer Service Representative (Fixed Term)

LCBO; Richmond; Vor Ort; CAD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Employee assistance program

Discounted services and tickets

Online learning

Future employment opportunities

Zusammenfassung

LCBO is seeking Holiday Customer Service Representatives to staff its Ontario stores during the holiday season. You will work on-site, operate the POS, engage customers, and support inventory and promotions from mid-November to December 31, 2026.

You will join a team focused on delivering memorable shopping experiences, with training provided online and opportunities for future roles within LCBO. Legal eligibility to work in Canada and 18+ are required.

Qualifikationen

• Seasonal holiday customer service role in LCBO stores across Ontario.
• Must be 18+ and legally eligible to work in Canada.
• Bilingual English/French is a bonus.
• Able to lift up to 40 lbs and stand for long periods.

Aufgaben

• Serve customers using the POS system and provide an outstanding experience.
• Accept donations as part of the Spirit of Sustainability campaign.
• Participate in Customer Experience and Postal Code Survey campaigns.
• Receive inventory, replenish shelves, face product displays, keep store clean and safe.
• Lift up to 40 lbs repeatedly and stand for extended periods.

Kenntnisse

Customer service

Cash handling

Teamwork

Bilingual EN/FR (bonus)

Tools

POS system

Jobbeschreibung

Location Address:

5921 Perth Street, Richmond

Salary / Pay:

$20.82/hour

Job Posting Description:

At the LCBO, we always have the right spirit! Do you?

IMPORTANT: Candidates only need to apply for one position for cities/towns with multiple locations and job postings.

The LCBO isseekingHolidayCustomer Service Representativeswho are passionate about deliveringexceptionalcustomerexperiences inour retail stores across OntariofromNovember16 toDecember31, 2026.Ifyou areinterested in becoming a friendly,helpful go-to expert forcustomers duringtheholiday season,this role isa great opportunityto make a positive impact.

Throughpaid online training, you willbuild yourcustomer serviceskillsanddiscover the world ofwine, beer,ciderand spirits,givingyouthe confidence tosupportcustomersand make their holiday shopping experience memorable.

About the Role:

You will be working on-site. #LI-OnSite
Reporting to the StoreManager, you will:

• Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience.
• Ask for donations as part of our Spirit of Sustainability campaign.
• Participate in the Customer Experience and Postal Code Survey campaigns.
• Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean,organizedand safe for all.
• Liftcases ofvarious sizesand weights(up to 40 lbs./18 kg)repeatedlywhilestanding forlong periodsof time.

About You:

• Comfortablesupporting customers and working effectively with teammates.
• You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit).
• You must be at least 18 years old.
• Bilingualism (English and French) is a bonus.
• Required Availability
• Friday (5:00 p.m. – Close).
• Saturday and Sunday (available all day for a 4-to-8-hourshift).

Holiday Availability:

• Christmas Day (December 25).
• Boxing Day (December 26).
• New Year’s Eve (December 31).

Additional Availability

• Additionalwork may be available during the week (Monday – Thursday), based on store needs.
• Schedules are posted two weeks in advance.
• Extra shifts may come up on short notice.

Why Join the LCBO?

• Online learning to support your interests and growth.
• Future employment opportunities for eligible employees.
• EmployeeandFamily and Assistance Program.
• Discounted services,productsand tickets to sporting and entertainment events (WorkPerks).

You’llfeel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

Accommodation

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodationin accordance withthe Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.

Thank you for your interest. Only applicants selected for further consideration will be contacted.

Union / Non-Union:

Union