Hell's Kitchen Bartender

River Cree Resort & Casino; Edmonton; On-site; CAD 42,000 - 68,000; Full time

Benefits offered by this job

Shuttle service from West Edmonton

Circle of Service program

Competitive wages and benefits

Progressive team environment

Job summary

River Cree Resort & Casino's Hell’s Kitchen is seeking a seasoned bartender to join our team. You will craft cocktails, pour beer and wine, greet guests, and ensure service reflects the Hell’s Kitchen brand.

This role requires 5+ years in bar service, AGLC ProServe certification, strong math and cash handling skills, and the ability to work a dynamic schedule including nights and weekends. You will create memorable experiences by preparing a wide range of cocktails, wine, and non-alcoholic

Qualifications

• 5+ years’ experience in a bar or dining establishment.
• AGLC ProServe/Protect certification required.
• Basic math skills for verifying cash receipts and handling transactions.
• Excellent customer service and communication abilities.
• Ability to multitask and stay organized in a fast-paced bar.
• Knowledge of cocktails, wine, and spirits.

Responsibilities

• Prepare the bar area for service and stock supplies.
• Greet guests, present beverage menus, and assist with drink selections.
• Take and prepare drink orders including cocktails, beer, wine and non-alcoholic drinks.
• Ensure responsible service of alcohol per policy.
• Engage with guests to create a welcoming atmosphere.
• Maintain cleanliness and organization of the bar.
• Handle bills and cash/credit transactions accurately.
• Assist in other food and beverage departments as needed.
• Follow health and safety requirements.
• Perform other duties as assigned.

Skills

Customer service

Cocktail knowledge

Cash handling

Communication skills

Teamwork

Upselling

Job description

Overview

Hell’s Kitchen is a globally recognized restaurant brand, inspired by Chef Gordon Ramsay. It stands out for its bold flavors, dramatic presentations, and dedication to quality. At River Cree Resort & Casino, Hell’s Kitchen offers an exceptional dining experience, featuring signature dishes and a lively atmosphere.

Reporting to the Hell's Kitchen General Manager, the Bartender, you are a key ambassador of the Hell’s Kitchen brand—preparing and serving beverages, engaging with guests, and ensuring every interaction reflects our commitment to exceptional hospitality. You create memorable experiences by delivering expertly crafted drinks and upholding the highest standards of service, safety, and professionalism.

Responsibilities

• Prepare the bar area for service, ensuring all supplies (e.g., glassware, garnishes, mixers) are stocked.
• Greet guests, present beverage menus, and assist with drink selections.
• Take and prepare drink orders, including cocktails, beer, wine, and non-alcoholic beverages.
• Ensure responsible service of alcohol, checking identification as required by AGLC and River Cree policies.
• Engage with guests to create a welcoming atmosphere and address special requests or concerns.
• Maintain cleanliness and organization of the bar area.
• Tabulate and present bills for payment; handle cash and credit transactions accurately.
• Assist in other food and beverage departments as needed.
• To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
• Perform other duties as assigned.

Qualifications

• 5+ years’ experience in a bar or dining establishment.
• AGLC ProServe/Protect certification required.
• Basic math skills for verifying cash receipts and handling transactions.
• Strong customer service skills, with the ability to handle special requests and challenging situations.
• Physical coordination to handle bar equipment and supplies.
• Excellent communication skills: reading, writing, speaking, and listening.
• Able to work as part of a team and independently.
• Ability to work calmly under pressure.
• Enthusiastic, outgoing, and positive attitude.
• Well-organized and able to multitask in a fast-paced environment.
• Creative and knowledgeable about cocktails, wine, and spirits
• Demonstrates initiative and willingness to learn new recipes or techniques
• Pleasant, accommodating, and willing to go the extra mile for guests.
• Sincere desire to please guests and create memorable experiences.
• Sense of urgency and strong work ethic.Calm, organized, and confident under pressure.
• High level of self-confidence.
• Views selling as a service—able to recommend and upsell beverages appropriately.
• Enjoys working as part of a team and independently.
• Willing to ask for help when needed.
• Maintains a professional appearance.
• Experience in food handling, cash handling, customer service, and/or serving.

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.