Hell's Kitchen Bartender

River Cree Resort & Casino; City of Spruce Grove; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wage

Benefits

Shuttle service

Circle of Service program

Job summary

River Cree Resort & Casino invites a skilled bartender to join Hell’s Kitchen, bringing a passion for cocktails and high-energy service. You will greet guests, guide drink selections, and craft cocktails while upholding safety and quality standards.

Reporting to the Hell’s Kitchen General Manager, you will work a flexible schedule including late nights and weekends, with opportunities for growth within a vibrant hospitality team and access to excellent benefits.

Qualifications

• 5+ years of bartending experience in a bar or dining establishment.
• ProServe/Protect certification required.
• Strong cash handling and math skills.
• Excellent customer service and communication skills.
• Able to work as part of a team and independently.

Responsibilities

• Prepare the bar for service with stocked supplies and garnishes.
• Greet guests, present menus, and assist with drink selections.
• Take and prepare orders for cocktails, beer, wine, and non-alcoholic beverages.
• Ensure responsible service of alcohol according to policy.
• Maintain bar cleanliness and organization.
• Handle bills and cash/credit transactions accurately.
• Support other food & beverage departments as needed.

Skills

Bartending experience

ProServe/Provincial certification

Cash handling

Customer service

Communication

Team player

Multitasking

Cocktail knowledge

Under pressure

Job description

Hell’s Kitchen is a globally recognized restaurant brand, inspired by Chef Gordon Ramsay. It stands out for its bold flavors, dramatic presentations, and dedication to quality. At River Cree Resort & Casino, Hell’s Kitchen offers an exceptional dining experience, featuring signature dishes and a lively atmosphere.

Reporting to the Hell's Kitchen General Manager, the Bartender, you are a key ambassador of the Hell’s Kitchen brand—preparing and serving beverages, engaging with guests, and ensuring every interaction reflects our commitment to exceptional hospitality. You create memorable experiences by delivering expertly crafted drinks and upholding the highest standards of service, safety, and professionalism.

• Prepare the bar area for service, ensuring all supplies (e.g., glassware, garnishes, mixers) are stocked.
• Greet guests, present beverage menus, and assist with drink selections.
• Take and prepare drink orders, including cocktails, beer, wine, and non-alcoholic beverages.
• Ensure responsible service of alcohol, checking identification as required by AGLC and River Cree policies.
• Engage with guests to create a welcoming atmosphere and address special requests or concerns.
• Maintain cleanliness and organization of the bar area.
• Tabulate and present bills for payment; handle cash and credit transactions accurately.
• Assist in other food and beverage departments as needed.
• To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
• Perform other duties as assigned.
• 5+ years’ experience in a bar or dining establishment.
• AGLC ProServe/Protect certification required.
• Basic math skills for verifying cash receipts and handling transactions.
• Strong customer service skills, with the ability to handle special requests and challenging situations.
• Physical coordination to handle bar equipment and supplies.
• Excellent communication skills reading, writing, speaking, and listening.
• Able to work as part of a team and independently.
• Ability to work calmly under pressure.
• Enthusiastic, outgoing, and positive attitude.
• Well-organized and able to multitask in a fast-paced environment.
• Creative and knowledgeable about cocktails, wine, and spirits
• Demonstrates initiative and willingness to learn new recipes or techniques
• Pleasant, accommodating, and willing to go the extra mile for guests.
• Sincere desire to please guests and create memorable experiences.
• Sense of urgency and strong work ethic.
• Calm, organized, and confident under pressure.
• High level of self-confidence.
• Views selling as a service—able to recommend and upsell beverages appropriately.
• Enjoys working as part of a team and independently.
• Willing to ask for help when needed.
• Maintains a professional appearance.
• Experience in food handling, cash handling, customer service, and/or serving.

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.