Heavy Equipment Technician

Premier Equipment; Norwich; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading equipment dealership in Ontario seeks a Heavy Equipment Technician to diagnose and repair compact construction equipment. You will be responsible for routine maintenance, technical evaluations, and customer communications. The ideal candidate has 2+ years of service repair experience, holds a 421A or 425A License, and exhibits excellent interpersonal skills. Join a company that values an inclusive work environment and offers comprehensive benefits, including health coverage and profit sharing.

Benefits

Comprehensive Health & Dental Coverage

Company-Matched RRSP

Annual Profit Sharing

Boot & Tool Allowance

Apprenticeship Scholarships

Employee Assistance Program (EAP)

Company Vehicle

Qualifications

• 2+ years of experience performing service repairs.
• Ability to perform repairs using special tools and Technical Manual procedures.
• Valid Drivers license with a clean drivers abstract.

Responsibilities

• Diagnose and repair compact construction equipment.
• Document maintenance and inspection using computer applications.
• Evaluate and repair equipment as per safety regulations.

Skills

Interpersonal skills

Customer service skills

Mechanical systems knowledge

Electrical systems knowledge

Hydraulic systems knowledge

Education

421A or 425A License

Tools

John Deere Service Advisor

Job description

Premier Equipment is the largest full‑service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support.

Since the 1950s, we’ve grown with a clear purpose: To be the best part of our customer’s day by improving their business and lifestyle. Whether it’s solving equipment issues or offering new technology, we’re here to make their day better—and yours too.

It’s an exciting time to join Premier. Come grow with us.

As a Heavy Equipment Technician, you’ll diagnose and repair compact construction equipment. You’ll be the go‑to expert our customers rely on to keep their operations running, handling everything from routine maintenance to advanced diagnostics. You’ll maintain your tools and service vehicle, and stay sharp through ongoing training.

• Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair Compact Construction Equipment as required.
• Use computer applications and information systems (i.e. John Deere Service Advisor) to document maintenance, inspection, and diagnosis.
• Follows all safety rules and regulations while performing work assignments.
• Maintains current knowledge of John Deere and competitive products.
• Participates in required Service JDU (John Deere University) Training programs.
• Reviews and explains any maintenance, repair, or other service concerns directly with the service office and documents on work order.
• May be required to discuss technical items and repair details with customers.
• May be requested to support customer product clinics.
• 2+ years of experience performing service repairs.
• 421A or 425A License is required.
• Outstanding interpersonal and customer service skills.
• Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures.
• Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment.
• Ability to work with a computer is required.
• Ability to operate vehicles and equipment for diagnostic purposes.
• Ability to lift at least 75 lbs. repeatedly.
• Has a valid Drivers license & can supply a clean drivers abstract.

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

Benefits

• Comprehensive Health & Dental Coverage (includes vision and paramedical services)
• Company-Matched RRSP
• Annual Profit Sharing
• Boot & Tool Allowance
• Apprenticeship Scholarships
• Employee Assistance Program (EAP)
• Company Vehicle (for qualifying positions)