Hearing Instrument Specialist

GN Group; Edmonton; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Relocation

Signing Bonuses

Health & Dental Benefits

Paid Tuition

Mentorship/Training Bonuses

Job summary

Beltone is seeking a Hearing Instrument Specialist in Edmonton, Alberta to professionally manage patient processes, conduct evaluations and fittings, and educate patients on hearing aid solutions. The role combines clinical aspects with sales, aimed at improving quality of life through better hearing.

New grads are welcome; ongoing mentorship and generous perks accompany this position with a focus on patient care and community outreach.

Qualifications

• New grads welcome to apply.
• Proven background in selling hearing aids.
• Registered HIS in Alberta or eligible to register.
• Strong commitment to patient care and customer service.

Responsibilities

• Counsel and instruct to create an exceptional patient experience.
• Administer hearing evaluations and make recommendations for aids.
• Perform hearing aid fittings and related reports.
• Educate patients on technology and benefits of hearing aids.
• Provide follow-up care and schedule checkups.
• Generate leads through community networking.
• Foster repeat/referral business via outstanding service.
• Adhere to Beltone policies and pricing programs.

Skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Independence / self-management

Sales process experience

Integrity / honesty

Education

Registered HIS in Alberta

Job description

Hearing Instrument Specialist - Edmonton, Alberta, Canada

Are you an HIS who is ready to work with the best? Then join an industry leader who has been offering award-winning technology and unsurpassed patient care for over 75 years. Be one of our motivated professionals dedicated to helping the world hear better! Your main objective will be to professionally manage the patient process to include testing and fitting prospective hearing impaired individuals.

Perks we offer include Paid Relocation, Signing Bonuses, Health & Dental Benefits, Paid Tuition, Mentorship/Training Bonuses. Our focus is investing in our employees for their continued growth and success!

You could be a future leader at Beltone!

Responsibilities

• Create an exceptional patient experience for the customer by counselling and instructing
• Conduct patient diagnostics by administering hearing evaluations, tests, and/or examinations and making recommendations for the best hearing aid solution for the patient
• Conduct hearing aid fittings, Workers Compensation applications, D.V.A. Reports, Medical Reports, etc.
• Sell hearing aids by educating patients on their hearing loss and the technology available to help them regain the gift of sound, and providing them with a higher quality of life and connectedness
• Provide appropriate follow up care for all patients including a checkup schedule
• Execute lead generation test opportunities through business networking and outreach within the community
• Ensure repeat and referral business by creating an outstanding experience for every patient
• Follow all Beltone policies, procedures and pricing programs

Requirements

• New grads welcome!
• Must be comfortable with the sales process and have proven background of success selling hearing aids
• Superior commitment to excellence in patient care and customer service
• Exceptional interpersonal, verbal, and written communication skills
• Ability to work independently and demonstrate sound decision-making and judgment skills
• A commitment to integrity, honesty, and respect for both out patients and our internal staff
• Must be a registered (or have the ability to become a registered) HIS in the Province of Alberta

About Beltone

Beltone - helping the world hear better Beltone was founded on the act of helping a friend to enjoy life more. Since 1940, we have provided knowledge, tools, service and training to the professionals servicing the hearing impaired. Beltone makes quality hearing care available to more people. To do so, we develop technically optimal hearing solutions without ever losing focus on the individual’s needs. It is our belief that no individual should be denied the possibility of an improved life with better hearing. Beltone is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO).