Healthcare Security Shift Supervisor - Halifax Infirmary

Paladin Security; Halifax; On-site; CAD 30,000 - 34,000; Full time

Benefits offered by this job

Great Place To Work 2026

Diversity & inclusion emphasis

Job summary

Paladin Security is seeking a Healthcare Security Shift Supervisor at Halifax Infirmary to lead frontline officers and ensure a safe, compassionate hospital environment. You will de-escalate incidents, coordinate with management, and uphold site policies during 12-hour shifts on a 4 on/4 off rotation.

The role requires prior security leadership, valid NS Security Guard license, and strong communication to document incidents and brief staff. Excellent team collaboration is essential.

Qualifications

• Prior security experience with supervisory experience.
• Valid Nova Scotia Security Guard License or ability to obtain before start date.
• Strong written and verbal communication for incident documentation and briefings.
• Proven ability to stay calm and authoritative during emergencies.

Responsibilities

• Lead, direct, and coach security officers during shift operations.
• Facilitate shift change briefings and update team on announcements and policies.
• Ensure coverage, address lateness/absences, and fill shift gaps.
• Oversee incident reports, sign-in logs, and safety office operations.
• Take command during emergencies and enforce OH&S procedures.

Skills

Leadership

Security experience

Communication

De-escalation

Education

Nova Scotia Security Guard License

Job description

Healthcare Security Shift Supervisor - Halifax Infirmary

Overview

As a Healthcare Security Shift Supervisor at the Halifax Infirmary, you will lead a dedicated team of frontline security professionals committed to maintaining a safe, secure, and compassionate environment for patients, visitors, and hospital staff. In a fast-paced healthcare environment, security is about protecting people, de-escalating stressful situations, and supporting the delivery of care.

This role serves as a vital bridge between site management and frontline operations. If you are an experienced security professional who takes initiative, supports your team, and handles high-pressure emergency situations with confidence, this position offers a rewarding opportunity to step into shift leadership.

What Success Looks Like

Day-to-day, success in this role means ensuring your team operates efficiently, stays informed, and feels supported throughout every shift. Over time, you will build a strong shift culture centered on accountability, safety, and excellence in healthcare security.

Operational & Team Leadership

Lead, direct, and coach security officers during shift operations, ensuring all team members follow company standards and site policies.

Facilitate thorough shift change briefings and ensure all team members are updated on operational announcements and policy memos.

Ensure contractual obligations are met, proactively addressing lateness or absences and filling shift gaps to maintain complete site coverage.

Oversee administrative responsibilities, including reviewing incident reports, managing sign-in logs, monitoring emails, and keeping the security office clean and operational.

Emergency Response & Safety

Take command as the primary responder and site leader during emergency situations and critical incidents.

Promote health and safety by training staff on Occupational Health and Safety (OH&S) policies and properly reporting all workplace incidents.

Handle shift-level performance and disciplinary matters promptly and professionally, coordinating with Management and Human Resources when serious infractions occur.

Schedule & Compensation

Pay Rate: $22.50 per hour

Shift Pattern: 4 on, 4 off rotation

Shift Structure: 12-hour shifts featuring 2 day shifts (08:00 to 20:00), followed by 2 night shifts (20:00 to 08:00), followed by 4 days off

Qualifications

Must-Have Requirements

Prior security experience, with demonstrated leadership qualities or supervisory experience.

Valid Nova Scotia Security Guard License (or ability to obtain before start date).

Strong written and verbal communication skills for incident documentation, shift briefings, and conflict de-escalation.

Proven ability to remain calm, authoritative, and clear-headed during emergency situations.

Working knowledge of workplace safety standards and incident reporting procedures.

Full availability to work a rotating schedule of 12-hour day and night shifts, including weekends and holidays.

Nice-to-Have Qualifications

Previous experience working in a healthcare or institutional security setting.

Valid First Aid and CPR Level C certification.

Training in Non-Violent Crisis Intervention (NVCI) or verbal de-escalation techniques.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE ! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.