Healthcare Security Officer - Dartmouth General & NSH

Paladin Security; Dartmouth; On-site; CAD 40,000 - 46,000; Full time

Benefits offered by this job

Health benefits

License included

UOF/MOAB training

Uniforms provided

Vacation & sick leave

Career development

Job summary

Paladin Security is seeking a Healthcare Security Officer to protect patients, visitors and staff at Dartmouth General Hospital and Nova Scotia Hospital. You will perform patrols, monitor access points, and respond to emergencies in a fast-paced healthcare environment.

This role offers stability, professional training, and clear pathways for career growth. You will use de-escalation skills, complete incident reports, and work with hospital teams to maintain a calm, safe atmosphere.

Qualifications

• Nova Scotia Security Guard License required.
• First Aid & CPR Level C certification required.
• Fluency in English with good documentation skills.
• Certification in Use of Force (UOF) and MOAB preferred or training provided.

Responsibilities

• Patrol hospital grounds, monitor access points and ensure only authorized staff/visitors enter restricted areas.
• Respond quickly to medical alarms, fire calls, or security threats and assist with evacuations.
• De-escalate tense situations using verbal techniques and apply physical skills when necessary.
• Greet and assist patients, staff and visitors and provide directions.
• Maintain clear shift logs and write objective incident reports.
• Collaborate with hospital staff and local emergency services for coordinated safety.

Skills

Patrols

Access control

Emergency response

De-escalation

Customer service

Documentation

Education

Nova Scotia Security Guard License

First Aid & CPR Level C

UOF & MOAB training (certified or training provided)

Tools

UOF Training

Job description

Healthcare Security Officer - Dartmouth General & NSH

Full-time Dartmouth, Nova Scotia On-site CA$20.50/hr

Role Overview

Healthcare environments require a security approach that balances safety with empathy, patience, and clear communication. As a Healthcare Security Officer supporting Dartmouth General Hospital and Nova Scotia Hospital, you will help protect patients, visitors, and healthcare workers in a fast-paced environment. This role exists to maintain a calm, safe, and secure atmosphere where medical staff can deliver care effectively and patients feel protected.

If you are looking for a active, meaningful security role where your daily presence makes a direct impact on your community, this position offers stability, professional training, and clear pathways for career growth.

What Success Looks Like

In this role, success means being a reliable, reassuring presence. Day-to-day, you will balance active foot patrols and access control with customer service and conflict de-escalation. Over time, you will build strong working relationships with hospital staff, respond confidently to emergency situations, and uphold safety protocols across the facility.

Key Responsibilities

Patrol and Safety Monitoring: Conduct regular foot patrols of hospital grounds, including emergency departments, hallways, patient rooms, and parking structures.

Access Control: Monitor key entry points, ensuring only authorized staff and visitors enter restricted care areas.

Emergency Response: Act quickly during medical alarms, fire calls, or security threats, assisting hospital staff with evacuations and site safety.

De-escalation and Conflict Resolution: Manage tense or emotional situations calmly using verbal de-escalation techniques, and apply physical skills when necessary to maintain safety.

Customer Service: Greet patients, staff, and visitors, offer directions, and assist people in navigating hospital policies.

Detailed Reporting: Maintain clear shift logs and write accurate, objective reports on incidents, security breaches, and safety concerns.

Team Collaboration: Work closely with medical staff, site supervisors, and local emergency services to ensure coordinated safety efforts.

Schedule & Pay

Pay Rate: $20.50 per hour

Available Shifts:

Dartmouth General Hospital: Full-time rotation, 4 days on / 4 days off (12-hour shifts, alternating days and overnights).

Nova Scotia Hospital: Monday through Friday, 16:00 to 00:00 (4:00 PM to Midnight).

Position Requirements

Must-Have Qualifications

Ability to obtain a Nova Scotia Security Guard License.

Valid Standard First Aid & CPR Level C certification (from a CSA-approved provider).

Fluency in written and spoken English, with strong documentation skills.

Certification in Use of Force (UOF) and Management of Aggressive Behavior (MOAB). Note: If you do not currently hold these certifications, Paladin provides fully funded pre-employment training prior to onboarding in exchange for a 6-month commitment.

Nice-to-Have Qualifications

Previous experience in security, customer service, law enforcement, or military service.

Prior experience working in healthcare, social services, or high-volume public environments.

What We Offer

• Competitive compensation ($20.50/hr) and comprehensive health benefits.
• Company-paid Security Guard License.
• Fully covered UOF and MOAB training programs.
• Free uniforms provided, plus a dry cleaning and tailoring allowance.
• Paid vacation and sick leave.
• Ongoing career development and internal advancement opportunities.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE ! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.