Healthcare Client Services Coordinator | Scheduling & Support

Spectrum Health Care (SHC); Mississauga; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

RRSP matching

Benefits

Paid sick days

Job summary

Spectrum Health Care in Mississauga is hiring a Client Services Coordinator on a full-time 12-month contract to support client services and scheduling across PSW and Nurse programs. This in-office role requires strong communication and exceptional customer service to liaise with clients, staff, and community partners.

The successful candidate will manage data entry, coordinate schedules, and provide administrative support while delivering compassionate care.

Qualifications

• Minimum 2 years office experience with high school diploma or equivalent.
• Medical Office Admin Certificate
• Excellent customer service and communication skills in English (additional languages an asset)
• Proficiency in Microsoft Office and ability to learn new software quickly
• Experience in healthcare industry preferred but not required
• This is a fully in office role

Responsibilities

• Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
• Liaises with clients, staff, and community partners
• Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
• Reports client and staff concerns to Home Support Supervisor
• Liaises with the HCCSS representatives regarding client care
• Collects and entrees all pertinent client data into the computer system
• Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Skills

Customer service

Communication

English proficiency

Education

Medical Office Admin Certificate

High school diploma or equivalent

Tools

Microsoft Office

Word

Outlook

Job description

Spectrum Health Care in Mississauga is hiring a Client Services Coordinator on a full-time 12-month contract to support client services and scheduling across PSW and Nurse programs. This in-office role requires strong communication and exceptional customer service to liaise with clients, staff, and community partners.

The successful candidate will manage data entry, coordinate schedules, and provide administrative support while delivering compassionate care.