Toronto Evening & Weekend Client Services Coordinator

SmartRecruiters, Inc.; Toronto; On-site; CAD 25,000 - 39,000; Part time

Job summary

Spectrum Health Care in Toronto is hiring Part Time Client Services Coordinators to support scheduling and liaison between patients, clients and clinical staff. This role is 100% on site in our Toronto office, with evening and weekend shifts.

You will work with community PSW and Nurses to coordinate services, liaise with clients and staff, and handle inquiries from LHIN and employees while maintaining data in the system.

Qualifications

• Medical Office Admin Diploma or equivalent.
• Minimum of 2 years experience in an office setting.
• Must be able to work weekends.
• Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset).
• Excellent written and verbal communication skills (Additional language skills considered an asset).
• Proficient in Word, Outlook; ability to learn proprietary software.

Responsibilities

• Coordinate scheduling and coordination of PSW and Nurse services.
• Liaises with clients, staff, and community partners.
• Acts as a problem solver for clients and responds to inquiries from LHIN and employees.
• Reports client and staff concerns to Home Support Supervisor.
• Liaises with OH representatives regarding client care and enters data into the computer system.
• Provides lists, schedules, and performs other administrative duties to support the PSW and Nurse program.

Skills

Communication skills

Call handling

Weekend availability

Education

Medical Office Admin Diploma or equivalent

Tools

Word

Outlook

Proprietary software

Job description

Spectrum Health Care in Toronto is hiring Part Time Client Services Coordinators to support scheduling and liaison between patients, clients and clinical staff. This role is 100% on site in our Toronto office, with evening and weekend shifts.

You will work with community PSW and Nurses to coordinate services, liaise with clients and staff, and handle inquiries from LHIN and employees while maintaining data in the system.