Healthcare Administrative Clerk: Patient Scheduling & Records

SmartRecruiters, Inc.; Toronto; On-site; CAD 28,000 - 36,000; Part time

Benefits offered by this job

HOOPP plan

Transit access

Flexible work environment

Development opportunities

Corporate discounts

Job summary

UHN is Canada’s leading hospital and a world leader in publicly funded care. This casual clerical role at Toronto General Hospital involves reception duties, clerical support, patient chart management and scheduling, with up to 37.5 hours per week and day shifts.

The position requires Grade 12 and clerical experience, strong organization, communication and customer service skills, and knowledge of office software. HOOPP benefits, transit access, and development opportunities are offered.

Qualifications

• Completion of Grade 12 or equivalent.
• Minimum one year of clerical experience or Health Administration diploma.
• General knowledge of office practices, processes and procedures.
• Word processing and spreadsheet experience.
• Excellent organizational, time management and prioritization skills.
• Excellent interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Good problem-solving skills.
• Ability to produce high quality work per hospital standards.
• Ability to work effectively and safely in stressful situations.
• Knowledge of Emergency Assistance Codes.
• Post-secondary secretarial program certificate preferred.
• Experience with Microsoft Office and health care environment preferred.
• Knowledge of Medical Terminology preferred.

Responsibilities

• Performing reception responsibilities.
• Providing clerical support.
• Organizing and maintaining patient charts and filing systems.
• Scheduling and coordinating appointments, meetings and events.
• Maintaining calendars and schedules.
• Coordinating unit administrative functions.
• Ensuring efficient operation of the unit within authority.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Customer service

Problem solving

Stress management

Education

Grade 12 or equivalent

Post-secondary secretarial program (certificate)

Tools

Microsoft Office

Job description

UHN is Canada’s leading hospital and a world leader in publicly funded care. This casual clerical role at Toronto General Hospital involves reception duties, clerical support, patient chart management and scheduling, with up to 37.5 hours per week and day shifts.

The position requires Grade 12 and clerical experience, strong organization, communication and customer service skills, and knowledge of office software. HOOPP benefits, transit access, and development opportunities are offered.