Health Services Manager (RN)

Shannex Incorporated; City of Miramichi; On-site; CAD 115,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Health, vision and dental benefits

Employee and Family Assistance Program

RRSP with employer matching

Vacation accrual

Free onsite parking

WorkPerks discounts

Continuing education opportunities

Job summary

Shannex Incorporated in Miramichi, NB, invites applications for a Health Services Manager (RN) to lead resident care services and clinical operations at Bridgeview Hall. The role emphasizes compliance, staff leadership, and quality improvement within a long-term care setting.

The ideal candidate holds a Bachelor of Nursing, RN registration, and at least seven years of nursing with two years in management. A strong focus on customer service and collaborative stakeholder relations is essential.

Qualifications

• Bachelor of Nursing and RN registration with provincial association
• 7 years of nursing experience including 5 years clinical and 2 years management or equivalent
• Clear Criminal Record Check and Vulnerable Sector Check where applicable
• Ability to plan, direct and coordinate resident care services
• Ability to lead, coach and performance manage others
• Strong customer service to stakeholders
• Ability to manage resources within budget
• Proficiency with computers and MS Office
• Ability to gather data, analyze information and prepare reports
• Experience in Long-Term Care is an asset
• Passion for healthcare and seniors' quality care

Responsibilities

• Plans, coordinates, administers and evaluates resident care services related to allied health, recreation & wellness activities and provides clinical expertise
• Provides leadership and oversight to all departmental activities to ensure compliance to policies, procedures, and applicable legislation
• Oversees the recruitment, training, and orientation of new team members
• Monitors and manages performance and provides coaching
• Ensures that the team adheres to Standards of Nursing Practice, Code of Ethics, Registered Nurses Act and Regulations as defined by provincial legislation
• Organizes continuous quality improvement, risk management and quality assurance activities
• Encourages and promotes relationships with internal and external stakeholders
• Reinforces best clinical practice to ensure optimal KPI results
• Familiar with standards of DSD Nursing Homes and ensures practice aligns with standards
• Participates on the Admission review committee monthly; admissions ready within 48 hours
• Participates on the Professional Advisory Committee
• Must participate in an on-call schedule with team members to ensure 24/7 management coverage
• Visible to families, residents and staff to develop trusting relationships
• Leads and supports the team for resident-focused and individualized care
• Additional related duties as assigned/required

Skills

Coaching

Leadership

Performance management

Customer service

Data analysis

Microsoft Office Suite

Education

Bachelor of Nursing

Tools

Microsoft Office Suite

Job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Health Services Manager (RN) to join our Bridgeview Hall team based in Miramichi, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

Additional Benefits Include

• Approximate annual salary range: $115,000 - $125,000 (based on years of experience)
• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program (eligible immediately upon hire)
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Plans, coordinates, administers and evaluates resident care services related to allied health, recreation & wellness activities and provides clinical expertise
• Provides leadership and oversight to all departmental activities to ensure compliance to policies, procedures, and applicable legislation
• Oversees the recruitment, training, and orientation of new team members
• Monitors and manages performance and provides coaching
• Ensures that the team adheres to Standards of Nursing Practice, Code of Ethics, Registered Nurses Act and Regulations as defined by provincial legislation
• Organizes continuous quality improvement, risk management and quality assurance activities
• Encourages and promotes relationships with internal and external stakeholders
• Is responsible to reinforce best clinical practice to ensure optimal Key Performance Indicator results
• Is very familiar with the required standards of DSD Nursing Homes and ensures that practice is in line with the standards
• Participates on the Admission review committee monthly. Ensures that there are always admissions ready to be admitted within 48 hours of notice
• Participates on the Professional Advisory Committee
• Must participate in an on-call schedule with team members to ensure 24/7 management coverage.
• Is visible to families, residents and staff to develop a trusting relationship
• Leads and supports the team to ensure a resident focused approach to care and individualized approaches
• Additional related duties as assigned/required

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A Bachelor of Nursing, or equivalent, and are currently registered with the provincial association.
• Minimum seven (7) years’ nursing experience which includes five years’ clinical and two years’ management experience or equivalent
• Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment
• Ability to effectively plan, direct and coordinate resident care services with the needs of the organization.
• Demonstrated ability to lead, coach and performance manage others
• Consistently demonstrates excellence in customer service to all stakeholders
• Ability to effectively plan, direct and coordinate resident care services with the needs of the organization
• Ability to utilize and manage resources to attain results while keeping within budget
• Ability to lead, coach and performance manage others
• Proficiency in personal computers and related software applications including Microsoft Office Suite
• Ability to gather data, analyze information, and prepare reports
• Experience working within a Long-Term Care environment is considered an asset.
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care.