Community Manager

Shannex Incorporated; Truro; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health, vision, and dent

RRSP with 5% employer matching

Vacation accrual and travel insurance

Free onsite parking

WorkPerks discounts

Continuing education and training

Job summary

Shannex Incorporated in Truro, Nova Scotia, is seeking a Community Manager to lead Cedarstone Enhanced Care. The role focuses on resident-directed governance, regulatory compliance, and strategic care delivery within a retirement living setting.

The successful candidate will oversee recruitment, performance coaching, and clinical leadership, ensuring safety and high-quality service for residents and staff. A Bachelor of Science in Nursing with active registration is required.

Qualifications

• Bachelor of Science in Nursing and active registration with the NB/NS Nurses Association.
• Minimum five years nursing experience including two years clinical and two years administrative experience.
• Current First Aid & CPR or BLS certificate.
• Experience in Retirement Living or Long-term care is an asset.

Responsibilities

• Directs and promotes a resident-directed philosophy; ensures compliance with policies and regulatory requirements.
• Provides leadership and oversight to all departments; oversees recruitment and staff development.
• Ensures care and service delivery meets changing resident needs and quality standards.
• Provides clinical leadership to Registered Nurses and coordinates care delivery for seamless services.
• Monitors safety, conducts regular team meetings, and manages performance and development.

Skills

Leadership

People management

Regulatory compliance

Education

Bachelor of Science in Nursing

Job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Community Manager to join our Cedarstone Enhanced Care team based in Truro, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

Additional Benefits Include

• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Directs and promotes a resident-directed philosophy; evaluates the company's standards, goals and objectives and policies to assure optimal level of wellness for residents; assures compliance with regulatory agencies
• Provides leadership and oversight to all departmental activities and to ensure compliance to policies, procedures, and applicable legislation.
• Outlines work assignments.
• Oversees the full recruitment process for new members of the team.
• Monitors and manages performance and provides coaching.
• Completes performance and development discussions for team members.
• Ensures disciplinary procedures and documentation are completed according to company policy.
• Holds regular departmental meetings and team talks.
• Supervises, directs and evaluates the work of subordinate staff to promote quality service, positive employee relations, employment obligations and effective and efficient operations. This includes performance evaluation, training, disciplinary procedures, work assignments, and administers personnel policies and procedures
• Ensure care and service delivery meets the changing needs of the resident population and that quality standards and objectives are met.
• Provides clinical leadership support to Registered Nurses.
• Coordinate care and service delivery overlaps to create seamless efficiencies that enhance service delivery.
• Provides consultation regarding resident issues and standards of care to nursing personnel and the interdisciplinary team.
• Maintains effective communication, assures resident access to services, and clearly defines responsibility and accountability
• Assists with initial assessments of potential admissions as requested and provides consultation regarding resident issues and standards of resident care to nursing personnel and the interdisciplinary team
• Assumes the duties and shifts of registered staff as required and Identifies staff development needs and provides in-services as required
• Responds to and implements the recommendations resulting from Shannex's quality program; follows up on government inspection reports. Monitors and assures accreditation and regulatory criteria to maintain compliance
• Takes every precaution that is reasonable in the circumstances to ensure the health and safety of employees and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely, and promotes health and safety through Joint Occupational Health and Safety, proactive risk management programs, occupational health programs, education and policy development

About You

• Bachelor of Science in Nursing and registered with the Nurses Association of NB/Nova Scotia Nurses Association
• Minimum five years nursing experience which includes two years clinical nursing and two years administrative experience or equivalent.
• Current First Aid & CPR or BLS Certificate required
• Previous experience in a Retirement Living or Long-term care setting considered a strong asset
• Previous supervisory/leadership experience an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care