Health Care Food Service Supervisor

Vancouver Coastal Health; Vancouver; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Training & leadership

Wellness supports

Recognition programs

Job summary

Vancouver Coastal Health in Vancouver, BC, is seeking a Health Care Food Service Supervisor at Banfield Pavilions. Reporting to the Manager/Coordinator, Food Services, you will ensure diet orders are compliant and coordinate between Clinical Nutrition and Food Services.

You will supervise staff, maintain records, visit patients for diet information, and support quality assurance. This role emphasizes patient-centered care, safety, and teamwork within a busy hospital setting.

Qualifications

• Graduation from a recognized two-year program in Food Service Supervision plus one year’s recent, related experience or an equivalent combination of education, training, and experience.
• Food Safe Certificate 1.

Responsibilities

• Supervise designated staff and oversee daily food service in assigned areas.
• Maintain and update records, including staffing schedules and diet-related information.
• Liaise between Clinical Nutrition and Food Services; obtain diet-related information from patients.
• Input/update patient diet and diet-related information into the computerized system.
• Promote excellent customer relations and effective communication with staff.

Skills

Supervise staff

Communication

Interpersonal skills

Physical ability

Organization

Operate equipment

Education

Two-year Food Service Supervision program

Food Safe Certificate 1

Job description

Come work as a Health Care Food Service Supervisor with Vancouver Coastal Health (VCH) at Banfield Pavilions in Vancouver, BC!

Within the context of a client and family centered model of care and, in accordance with Vancouver Coastal Health’s (VCH) values, “We Care for Everyone, We are Always Learning, and We strive for Better Results”, the position promotes a safe and respectful working environment for patients, residents, families, visitors and staff.

Reporting to the Manager/Coordinator, Food Services, the Food Service Supervisor ensures diet orders are compliant and meet the provisions for nutritional care as determined by Clinical Nutrition for inpatients and outpatients using the nutrition software program. The Food Service Supervisor is the liaison between Clinical Nutrition and Food Services, visits patients to obtain diet related information regarding nutritional and therapeutic diet needs, and in consultation with the Clinical Dietitian as required; identifies patient/resident food preference/food tolerance/food acceptance; charts activities in patient/resident medical record such as meal intake, diet and diet-related information; inputs and/or updates patient/resident diet and diet-related information into a computerized system.

In addition, the position oversees the daily food service in assigned areas including supervising designated staff, maintaining and updating manual and computerized records such as the staffing schedule, performing related administrative duties and maintaining food standards by participating in quality assurance activities. Promotes and maintains excellent customer relations and effective on-going communication with all levels of staff.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and \"going first\" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan


• Grow your career with employer-paid training and leadership development opportunities


• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families


• Award-winning recognition programs to honour staff, medical staff and volunteers

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Thank you for your interest in Vancouver Coastal Health.

Education & Experience

• Graduation from a recognized two-year program in Food Service Supervision plus one year’s recent, related experience or an equivalent combination of education, training, and experience.


• Food Safe Certificate 1.

Knowledge, Skills & Abilities

• Ability to supervise.


• Ability to communicate effectively both verbally and in writing.


• Ability to deal with others effectively.


• Physical ability to carry out the duties of the position.


• Ability to organize work.


• Ability to operate related equipment.