Health & Beauty Team Lead: Elevate Service & Training

Walmart Canada; Whitecourt; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada in Whitecourt, AB seeks a Health & Beauty leadership teammate to assist in Health & Beauty, Pharmacy – OTC and Cosmetics, and to develop associates through teaching and training. The role focuses on customer service excellence and ensuring tasks are completed efficiently.

You will plan department activities, support on the salesfloor as needed, lead daily team huddles, review schedules, assign coverage, and drive training opportunities while maintaining a safe, clean store

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate
• Assists in providing directions and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Health & Beauty Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

Job description

Walmart Canada in Whitecourt, AB seeks a Health & Beauty leadership teammate to assist in Health & Beauty, Pharmacy – OTC and Cosmetics, and to develop associates through teaching and training. The role focuses on customer service excellence and ensuring tasks are completed efficiently.

You will plan department activities, support on the salesfloor as needed, lead daily team huddles, review schedules, assign coverage, and drive training opportunities while maintaining a safe, clean store