Health & Beauty Team Lead: Coaching & Merchandising

Walmart Canada; Hamilton; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada is seeking a health and beauty department leader to assist in overseeing Health and Beauty, Pharmacy OTC, and Cosmetics. You will guide daily operations, support leadership, and promote a high level of customer service while ensuring tasks are completed efficiently.

The role includes directing department activities, merchandising changes, team huddle leadership, schedule reviews, and cross-functional collaboration with store management to drive productivity and associate

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate
• Assists in providing directions and the co-ordination of task completion as per communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Health & Beauty Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

Job description

Walmart Canada is seeking a health and beauty department leader to assist in overseeing Health and Beauty, Pharmacy OTC, and Cosmetics. You will guide daily operations, support leadership, and promote a high level of customer service while ensuring tasks are completed efficiently.

The role includes directing department activities, merchandising changes, team huddle leadership, schedule reviews, and cross-functional collaboration with store management to drive productivity and associate