Health & Beauty Team Lead — Elevate Customer Experience

Walmart; Kingston; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart in Kingston, ON is seeking a department associate to support Health & Beauty, Pharmacy OTC, and Cosmetics. You will lead by example in customer service, promote products, organize displays, and help manage daily tasks to ensure a high standard of store presentation.

The role includes scheduling coordination, training opportunities for associates, and maintaining a safe, clean work environment in accordance with company policies. Minimum wage details are provided in-store.

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate
• Assists in providing directions and the co-ordination of task completion as per communicated priorities from the Food & Consumsables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Health & Beauty Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

Job description

Walmart in Kingston, ON is seeking a department associate to support Health & Beauty, Pharmacy OTC, and Cosmetics. You will lead by example in customer service, promote products, organize displays, and help manage daily tasks to ensure a high standard of store presentation.

The role includes scheduling coordination, training opportunities for associates, and maintaining a safe, clean work environment in accordance with company policies. Minimum wage details are provided in-store.