Healing Home Supervisor

The Link: Youth and Family Supports; Winnipeg; On-site; CAD 71,635,000 - 93,126,000; Full time

Benefits offered by this job

Benefit package

Pension plan

Paid sick leave

Vacation and personal leave days

Job summary

The Link: Youth and Family Supports in Winnipeg, MB seeks a full-time Healing Home Supervisor to lead daily operations, mentor staff, and coordinate services for youth and families. The role emphasizes a trauma-informed, strength-based approach and collaboration across systems to serve at-risk youth.

Key duties include budget management, policy implementation, staff supervision, and ensuring alignment with organizational goals and Indigenous-cultural practices.

Qualifications

• Post-secondary education in Human Services or equivalent experience.
• Five years of progressive related experience working with families.
• Five years of leadership experience with teams and programs.
• Willingness to be on call.
• Understanding Indigenous issues in child welfare.
• Ability to handle sensitive information in a multidisciplinary setting.
• Strong communication and interpersonal skills.
• Experience with vulnerable children and youth with behavioral needs.
• Knowledge of strength-based approaches and Indigenous culture preferred.
• First Aid/CPR Level C required.

Responsibilities

• Coordinate and implement strategies, plans, programs, tools, data and reports.
• Align annual and operational plans with organizational goals.
• Ensure accountability to strategic directions.
• Motivate, lead and supervise staff to meet objectives.
• Manage program reporting expectations.
• Represent The Link: Youth and Family Supports externally and internally.
• Participate in hiring and interviews for staff in the program.
• Promote compliance with Workplace Safety, health orders, Human Rights Act and licensing standards.
• Engage with external resources to identify future needs and program direction.
• Oversee performance and attendance management of staff.
• Ensure casework aligns with program purpose and policies.
• Prepare and manage the program budget.
• Pursue modernization initiatives like The Link database.
• Network with community resources and address external requests.
• Attend team meetings and training.

Skills

Leadership

Communication

Problem solving

Relational care

Counseling skills

Education

Post-secondary education in Human Services

Job description

The Link is hiring! Come grow with us, walk along side people in our community as we grow strong & resilient together. We are seeking candidates with strong character that share our vision for a brighter future; people of action who can support the resilience and potential in people. We honour and strive to model through our actions the traditional Seven Teachings of the Anishinaabe: Love, Respect, Courage, Honesty, Wisdom, and Humility & Truth.

About The Link: Youth and Family Supports

For more than 90 years, The Link has helped youth and families on a journey to healing, hope, and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse programs, The Link has a community of caring staff that work together to provide support through a 24-hour crisis line, youth resource centers, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and Skills4Life. With a strong foundation within the community and a focus on connection, unity, and compassion, the organization provides a vital link for youth and families in the province of Manitoba.

SUMMARY:

The Supervisor coordinates and assists with the daily business operations nurturing an organizational culture in our work environment that promotes alignment with our organizational performance goals, our espoused organizational core values, and our strategic drivers of becoming youth-centric, a center of excellence and building culturally safe services and programs. They do this through thoughtful leadership and effective mentorship of staff as they work to support the youth to engage in healthy activities and develop their own positive, trauma-informed, strength-based philosophy. In addition, the supervisor is responsible for collaborating across various systems to ensure that outcomes are in the best interest of the youth in various programs and align with the overall mission and purpose of the program. The Supervisor must work from a person-centered, non-judgmental, trauma-informed, strength-based perspective.

PRIMARY RESPONSIBILITIES:

• In consultation and collaboration with the Leadership and Operational teams, the Healing Home Supervisor coordinates and implements strategies, plans, programs, projects, tools, data and reports.
• Implements annual and operational plans to ensure vertical and horizontal alignment with the goals of the organization.
• Ensures accountability to achieve the strategic directions of the organization.
• Motivates, leads and supervises the team members in order to achieve the aims of the organization.
• Coordinates and maintains reporting expectations for the program.
• Represents The Link: Youth and Family Supports both externally as well as internally.
• Participates in hiring and interviewing of staff within the program.
• Promotes and complies with various legislations (i.e. Workplace Safety and Health Act, adhering to Public Health Orders (COVID-19), Human Rights Act, Department of Families Licensing Standards).
• Promotes and liaises with the external environment to determine the future needs and direction of the program.
• The Healing Home Supervisor will be responsible for the performance and attendance management of staff.
• Ensures casework is based on the program purpose statement.
• Implements program policies.
• Prepares and works within a budget for the program.
• Undertakes new endeavors based on community and organizational needs - i.e. The Link database and other modernization initiatives.
• Networks with community resources and addresses external requests.
• Attends team meetings and training as required.
• Other duties as requested.

Qualifications

The successful candidate should demonstrate the following competencies, which incorporate the Seven Sacred Teachings- Love, Respect, Courage, Honesty, Wisdom, and Humility & Truth.

Essential Requirements

• Post‑secondary education in Human Services or a combination of education, work experience and lived experience may be considered
• Five (5) years of progressive related experience working with families in a supportive manner
• Five (5) years of leadership experience, leading teams and programs
• Being on call is a requirement for this role
• Demonstrated understanding and appreciation for issues and concerns of Indigenous peoples within a child welfare environment
• Ability to handle sensitive situations and confidential information in a multi‑disciplinary team environment
• Effective problem‑solving ability and strong communication skills
• Experience working with vulnerable children and youth with an array of behavioral needs
• Strong counseling skills and experience in Relational Care, as well as excellent communication and interpersonal skills
• The ability to work independently and as a part of a team
• Person‑focused crisis resolution and clinical counseling experience
• Business management and public relations training preferred, but not required
• Knowledge of systems for children in care, school, family functioning and child welfare preferred
• Excellent analytical and critical thinking skills; ability to adapt to changing circumstances or conditions with flexibility and compassion
• Knowledge of strength‑based philosophy and knowledge of Indigenous culture and language preferred
• First Aid/CPR Level C
• Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry Check with acceptable Prior Contact Check outcomes and a clear Adult Abuse Registry check; all completed within the last 3 months

Preferred or willing to obtain within the first 3 (three) months

• ASIST Certificate (Applied Suicide Intervention Skills Training) and/or any de‑escalation training preferred;
• Mental Health First Aid & Safe Talk;
• The Link Commit 2 Kids Training;
• Certification in either DLE (The Purposeful Use of Daily Life Events) or TCS (Therapeutic Crisis Solutions).

Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request an accommodation at any point in the process. All information received regarding accommodations will be kept confidential.

**Valid driver’s license and use of personal vehicle is a requirement for this position**

HOURS OF WORK:

This is a full-time position at 40 hours per week and required to work a variety of shifts including days, evenings, weekends and holidays.

SALARY:

$25.00 per hour with a benefit package, pension plan, paid sick leave, vacation and paid personal leave days

NUMBER OF VACANCIES: One (1) open positions.

APPLICATION DEADLINE: Open until filled