Head of IT Sourcing & Vendor Strategy

Manulife John Hancock; Toronto; On-site; CAD 180,000 - 240,000; Full time

Job summary

Manulife John Hancock is seeking a Director, IT Sourcing to lead the IT sourcing category and a team of professionals supporting multiple business segments globally. You will own the multi-year category strategy and oversee end-to-end sourcing and contracting across software, SaaS, cloud and technology services.

Collaborate with Technology leadership, Legal, Risk, Finance and Information Security to manage strategic supplier relationships, drive cost reduction, risk mitigation and improved

Qualifications

• 10+ years IT/software sourcing, procurement or vendor management with complex negotiations.
• Proven leadership coaching and team development experience.
• Experience with enterprise software and SaaS vendors like Salesforce and Adobe.
• Executive-facing communication, steering committees, and decision materials.
• Familiar with Ivalua or Sirion CLM tools.
• Knowledge of AI-enabled procurement and AI tool evaluations.

Responsibilities

• Lead, coach and develop the IT sourcing team.
• Own multi-year IT category strategy across enterprise software, SaaS, cloud and tech services.
• Lead high-value sourcing events, negotiations and renewals.
• Manage executive-level supplier relationships and renewals.
• Advise senior leaders and prepare decision materials.
• Oversee end-to-end sourcing and contracting through Ivalua and Sirion.
• Define, track and report category metrics and savings.
• Champion AI-enabled procurement and continuous improvement.

Skills

People leadership

Executive communication

Contract negotiations

Sourcing strategy

Analytics

Power BI

PowerPoint

Excel

Education

Post-secondary degree or equivalent

SCMP/CPSM designation (asset)

Tools

Ivalua

Sirion

Job description

Manulife John Hancock is seeking a Director, IT Sourcing to lead the IT sourcing category and a team of professionals supporting multiple business segments globally. You will own the multi-year category strategy and oversee end-to-end sourcing and contracting across software, SaaS, cloud and technology services.

Collaborate with Technology leadership, Legal, Risk, Finance and Information Security to manage strategic supplier relationships, drive cost reduction, risk mitigation and improved