Head of Food & Beverage Operations

Calypso Waterpark; Ottawa; On-site; CAD 90,000 - 140,000; Full time

Job summary

Calypso Waterpark is seeking an experienced Food & Beverage Director to lead all F&B outlets across the park, ensuring an exceptional guest experience while driving profitability and safety.

You will oversee operations, develop seasonal menus, manage budgets, train leaders, and partner with Marketing and Guest Services to support events and promotions. This role demands strong financial acumen and a commitment to high standards.

Responsibilities

• Oversee daily F&B operations across all outlets to ensure efficiency and guest satisfaction.
• Develop seasonal menus, promotions, and pricing aligned with guest preferences.
• Train and manage F&B managers, supervisors, and team members.
• Ensure strict adherence to food safety, sanitation, and health regulations.
• Monitor inventory levels, purchasing, and vendor relations to control costs.
• Drive revenue growth through upselling, menu optimization, and innovative offerings.
• Collaborate with Marketing and Guest Services to support park events, seasonal promotions, and group catering.
• Lead pre-season training and onboarding for seasonal staff, fostering a positive culture.
• Maintain compliance with all food handling, liquor licensing, and occupational safety regulations.

Job description

Calypso Waterpark is seeking an experienced Food & Beverage Director to lead all F&B outlets across the park, ensuring an exceptional guest experience while driving profitability and safety.

You will oversee operations, develop seasonal menus, manage budgets, train leaders, and partner with Marketing and Guest Services to support events and promotions. This role demands strong financial acumen and a commitment to high standards.