F&B Supervisor: Leadership, Events & Guest Experience

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel); Edmonton; On-site; CAD 21,000 - 30,000; Part time

Job summary

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) seeks a World Waterpark Food and Beverage Supervisor to oversee outlets, ensuring a safe, pleasant guest experience and a positive work environment for staff.

You will lead F&B staff, maintain high food quality, manage inventory, plan events, and support guest relations while upholding health and liquor regulations.

Qualifications

• Previous experience acting in a supervisory role within a casual service or fast food environment.
• Excellent communication, interpersonal, and customer service skills with the ability to mentor staff and foster a positive work culture.
• Must be physically able to lift and move up to 50 lbs and work in a hot, humid environment near water and chlorine.
• ProServe and Food Safe certificates or willingness to complete required training.

Responsibilities

• Provide leadership and staff development to the Food & Beverage department at the World Waterpark through effective coaching techniques.
• Prepare, serve and sell food and beverage items to guests.
• Oversee and improve food preparation techniques to ensure top quality and efficient service times.
• Ensure cleanliness, liquor control and safety regulations are met at all times.
• Address guest inquiries and issues in the absence of Waterpark managers.
• Plan and execute all Food & Beverage events and catering to maximize revenues and control costs.
• Maintain inventory controls, stock rotations, and accurate documentation.
• Place and receive orders to keep stock levels properly maintained.
• Perform other duties as required.

Skills

Supervisory experience

Communication skills

Customer service

Team building

Mentoring abilities

Job description

West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) seeks a World Waterpark Food and Beverage Supervisor to oversee outlets, ensuring a safe, pleasant guest experience and a positive work environment for staff.

You will lead F&B staff, maintain high food quality, manage inventory, plan events, and support guest relations while upholding health and liquor regulations.