Head of Client Community & Events (Remote)

Foundant; Canada; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and benefits

Tuition reimbursement

Lifestyle reimbursements

Flexible PTO

Internal mobility and professional dev

Job summary

Foundant, a remote-first software company serving foundations and nonprofits worldwide, seeks a strategic leader to shape our client community. You’ll design programs that help clients connect, learn, and share expertise while strengthening relationships across the sector.

You’ll collaborate with events, education, digital communities, and product teams to create cohesive experiences, measure impact, and drive ongoing value for clients and the business.

Qualifications

• Significant experience in philanthropy, nonprofits, associations, or the broader social good sector.
• Track record building communities, networks, events, or engagement strategies that create measurable value.
• Strong relationship-building and facilitation skills with the ability to engage practitioners, partners, clients, and senior leaders.
• Strategic thinking paired with the ability to turn ideas into programs and results.
• Collaborative leadership across teams and organizations.

Responsibilities

• Lead our client community strategy, creating ways for clients to connect, learn, share expertise, and build relationships that strengthen their work and the broader sector.
• Bring clients and sector leaders together through flagship events, peer learning, smaller convenings, advisory groups, and digital communities.
• Build and activate our client advocate network, creating opportunities for clients to mentor, share stories, provide references and referrals, advise Foundant, and contribute to product development.
• Connect community across the client experience, bringing together events, education, digital communities, communications, and in-product experiences into a cohesive journey.
• Shape Foundant’s presence in the sector, setting the community strategy and standards for conferences, sponsorships, partnerships, and other industry gatherings.
• Lead client communication planning, aligning cross-functional teams around a coordinated strategy and calendar.
• Measure and strengthen community impact, using client insights and data to guide priorities, investment, and continuous improvement.
• Perform other duties as assigned

Skills

Philanthropy experience

Community building

Relationship-building

Strategic thinking

Cross-functional collaboration

Data-informed decisions

Job description

Foundant, a remote-first software company serving foundations and nonprofits worldwide, seeks a strategic leader to shape our client community. You’ll design programs that help clients connect, learn, and share expertise while strengthening relationships across the sector.

You’ll collaborate with events, education, digital communities, and product teams to create cohesive experiences, measure impact, and drive ongoing value for clients and the business.