head cashier

The Home Depot Canada; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Head Cashier to lead the front end team and enhance customer satisfaction. This role involves motivating associates, ensuring efficient operations, and providing outstanding service to customers. The ideal candidate will possess strong communication and problem-solving skills, with a proven track record in supervisory roles. Join a dynamic team that values your contributions and fosters a safe and welcoming environment for both customers and staff. If you are passionate about customer service and leadership, this opportunity is perfect for you.

Qualifications

• Minimum 1 year of supervisory experience required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Oversee work activity and motivate the team to demonstrate Customer FIRST behaviours.
• Train and supervise Cashiers and ensure efficient Front End operations.

Skills

Customer Service Skills

Communication Skills

Problem Solving Skills

Supervisory Experience

Job description

Title posted on Jobillico - Head Cashier : Full Time - SHAWNESSY

Posted on April 01, 2025 by Employer details The Home Depot Canada

Head Cashier

Job details

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The front end is the last opportunity we have to thank our customers and show them we appreciate their business. The Head Cashier is accountable to ensure this occurs by carrying out the responsibilities listed in this description as well as holding the Front End associates accountable to effectively carry out their duties and responsibilities.

Position Responsibilities:

1. Overseeing work activity within his/her department, motivating the team to consistently demonstrate Customer FIRST behaviours.
2. Driving awareness of current promotions by providing Front End associates with promotion locations so they can effectively direct customers, communicating store and Home Depot objectives to associates.
3. Training and supervising Cashiers (including cashiers in all remote cashier locations) and Lot Associates.
4. Setting clear performance expectations as well as providing on the job feedback.
5. Providing outstanding service to both external and internal Customers by ensuring efficient Front End and Remote Cashier operations.
6. Handling customer complaints in a professional manner.
7. Providing a safe working and shopping environment by following all safety policies & standards.
8. Completing specified safety training, immediately correcting hazards; unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

Experience/Knowledge Required:

1. Minimum time in position and performance management code requirements of V2 (or P3 in previous system).
2. Ability to work a flexible schedule including evenings and weekends.
3. Excellent communication skills and customer service skills.
4. Knowledge of all policies, procedures and duties related to customer transactions, cash handling, the service desk and lot.
5. 1 year of supervisory experience.
6. Excellent decision making ability and problem solving skills.

• Location: Calgary, AB
• Workplace information: On site
• Salary: Not available
• Terms of employment: Full time
• Starts: as soon as possible
• Vacancies: 1 vacancy
• Source: Jobillico #15600058

Advertised until

2025-04-30