Head Cashier: Full Time - SHAWNESSY

Head Cashier: Full Time - SHAWNESSY

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The front end is the last opportunity we have to thank our customers and show them we appreciate their business. The Head Cashier is accountable to ensure this occurs by carrying out the responsibilities listed in this description as well as holding the Front End associates accountable to effectively carry out their duties and responsibilities.

Position Responsibilities:

1. Overseeing work activity within his/her department, motivating the team to consistently demonstrate Customer FIRST behaviours.
2. Driving awareness of current promotions by providing Front End associates with promotion locations so they can effectively direct customers, communicating store and Home Depot objectives to associates.
3. Training and supervising Cashiers (including cashiers in all remote cashier locations) and Lot Associates.
4. Setting clear performance expectations as well as providing on-the-job feedback.
5. Providing outstanding service to both external and internal Customers by ensuring efficient Front End and Remote Cashier operations.
6. Handling customer complaints in a professional manner.
7. Providing a safe working and shopping environment by following all safety policies & standards.
8. Completing specified safety training, immediately correcting hazards,