HCM System Specialist

Chartwell Retirement Residences; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Mississauga is seeking an HCM System Specialist to manage our Oracle HCM Cloud system. The ideal candidate will have a Bachelor’s or Master’s degree in computer science, with over 4 years of IT experience in supporting Oracle HCM systems. The role involves troubleshooting production issues and working with project managers to meet the business needs. This full-time position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 4+ years of IT experience in supporting Oracle HCM systems.
• 1+ years of experience in Oracle HCM cloud technical and functional.
• Excellent client-facing written, presentation and verbal communication skills.

Responsibilities

• Responsible for configuration and management of HCM system.
• Troubleshoot and resolve technical support production issues.
• Partner with project managers to review business requirements.

Skills

Oracle HCM Cloud

SQL

Technical support

Business process design

Bilingualism (English / Functional French)

Education

Bachelor’s/Master’s degree in computer science or related field

Job description

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The Opportunity

Reporting to the Manager Information Systems, HCM, this role will require technical skills in the configuration and management of our Oracle Human Capital Management (HCM) Cloud system. The incumbent will be responsible for ensuring that our HCM is functioning as expected and meeting the business-user’s needs. The incumbent will be a strong and valued business partner to the People team and the Business owners of our HCM, HRIS and HRMS.

Key Accountabilities

• Techno-Functional experience in Oracle HCM Cloud with expertise in the following areas - Core HR & Payroll is required.
• Techno-Functional experience in Oracle HCM Cloud with expertise in any two of the following areas T&L, Redwood, Benefits or Absence Management, is good to have.
• Configure Unions and Collective Bargaining Agreements (CBA) related new configurations and changes.
• This position will be responsible for doing solution design, configure, unit testing & deployment.
• Troubleshoot and resolve technical support production issues, quarterly updates and End-Of-Year issues.
• Strong knowledge in SQL and Oracle Fusion Technical like HCM Extracts, OTBI Reports, BI Publisher/Bursting, Fast Formula, DFF – Flex Fields configurations, Security Console, ESS Scheduler, HCM Data Loader scripts, HSDL, E-Mail/Workflow Notifications & Transaction controller.
• Partner with project managers and business analysts to review and understand business requirements, recommend solutions, and provide level of effort estimates to complete configurations or personalization’s to the application.
• Understand detailed technical & functional design specifications for development objects.
• Work closely with Business Owner and Business Analyst team to recommend areas of risk in application configurations, possible improvements, efficiency, optional methods, and best practices.
• Responsible for build and support End-to-End Integration with external vendors for both Inbound and Outbound file transfers.
• Other duties as assigned.

The ideal candidates will possess:

• Education - Bachelor’s/Master’s degree in computer science or related field.
• 4+ years of IT experience in supporting Oracle HCM systems.
• 1+ years of Experience in Oracle HCM cloud Technical and Functional
• Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
• Ability to multi-task and perform effectively in a fast-paced environment.
• Able to work independently and consider cross-functional and downstream impacts with close attention to detail.
• Excellent client-facing written, presentation and verbal communications skills.
• Knowledge of Integrations with RPA automation tools like UI Path if good to have.
• ITIL certification or applied knowledge is an asset.
• Strong team player, Self-motivated and directed, with the ability to effectively prioritize and execute tasks.
• Excellent creative and analytical skills with strong attention to details, and proven abilities to research and test new System features and functions.
• Ability to manage multiple priorities simultaneously.
• Bilingualism (English / Functional French) is an added advantage.

Working Conditions

• Availability on occasion to work non-standard hours and be flexible concerning workdays.
• Irregular work hours may be required during peak deliverable periods.
• Willingness to perform standby/on-call duties in support of 7/24 coverage as required.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Hospitals and Health Care

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