Haulage Coordinator

J-AAR; London; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Great team environment

Bonus up to 7.5%

RRSP/DPSP

Competitive compensation

Job summary

J-AAR is seeking a Haulage Coordinator in London, Ontario to transform site, supplier, and broker needs into a stable, ready-to-execute haulage plan. You will own daily/weekly planning, coordinate material movement, and ensure live dispatch readiness, resolving exceptions quickly and coordinating with support teams.

You will work with project managers, drivers, and brokers to optimize throughput and service quality, while maintaining data accuracy and safety standards across operations.

Qualifications

• 5-10+ years of experience in transportation, logistics, dispatch, haulage coordination, construction operations, or fleet management.
• Post-secondary diploma or degree in Logistics, Supply Chain Management, Business, Construction Management, Transportation, or a related field preferred.
• Equivalent combination of education and experience may be considered.
• Experience coordinating trucks, equipment, materials, suppliers, and third-party haulers.
• Experience in construction, aggregates, heavy civil, paving, or related industries preferred.
• Strong communication and relationship-building skills.
• Ability to work effectively with project managers, superintendents, foremen, drivers, suppliers, brokers, and customers.

Responsibilities

• Build and maintain daily/weekly haulage plans for trucks, materials, suppliers, drivers, and brokers based on business needs and capacity.
• Ensure dispatchers review site requirements for timing, location, volume, material type, equipment needs, priority, customer impact, and completeness before committing resources.
• Prioritize internal trucks and third-party haulers based on operational urgency, schedule constraints, cost impact, customer commitments, and site readiness.
• Build strong working relationships with suppliers, brokers, field leaders, and customers by confirming availability, pickup windows, delivery requirements, broker readiness, hauler compliance, and service expectations before execution begins.
• Monitor planned versus actual execution, support the Dispatchers during material or equipment exceptions, and escalate when changes affect productivity, cost, service, or schedule reliability.
• Support, lead, and develop the dispatch team to improve daily execution, communication discipline, and readiness for growth.
• Ensure truck tracking requirements are built into the plan (driver check-ins, GPS, ticket uploads, documentation, data quality).
• Track haulage performance with KPIs, identify drift early, and recommend corrective actions to improve cost, service, and customer experience.
• Collaborate with business units to address timecard audits, missing tickets, unmatched transactions, invoice discrepancies, broker documentation, and AP/AR readiness.
• Maintain a shared issue log to resolve defects, system issues, broker training gaps, and process failures in real time.
• Serve as the primary contact for transportation platform support and administrative teams.
• Identify bottlenecks and recommended staffing or process adjustments to improve daily backlog and overall haulage performance.
• Help the company achieve best-in-class customer service for customers and partners.
• Support the business in growth and improvement projects as a subject matter expert.

Skills

Transportation logistics

Communication

Relationship building

Organizational skills

Time management

Data accuracy

Education

Post-secondary diploma or degree in Logistics, Supply Chain Management, Business, Construction Management, Transportation, or related field

Job description

Materials Logistics Full Time London, ON $75,000 - $95,000 CAD per year

J-AAR is forging a future as a premier construction leader in Canada, rooted in the founding vision of John and Loralee Aarts in 1982 with a commitment to foster an environment where everyone can achieve their fullest potential, supported by the belief in others more than they believe in themselves.

We empower our team members to unlock their full potential on collaborative construction projects, with transformative results for our customers, communities, and individuals engaged in all the projects we are involved in.

TheHaulage Coordinatoris responsible forconverting project, site, supplier, and broker requirements into a stable, execution-readyhaulageplan. This role owns daily and weeklyhaulageplanning, material movement coordination, broker readiness, supplier alignment, and escalation discipline. TheHaulageCoordinator protects the live dispatch function by ensuring the plan is clear before execution begins, exceptions are resolved quickly, and administrative closeout requirements are coordinated with theappropriate supportteams.

How you will make an IMPACT

• Build andmaintaindaily/weekly haulage plans for trucks, materials, suppliers,drivers, and brokers based onbusiness needs andcapacity.
• Ensure dispatchersreview site requirements for timing, location, volume, material type, equipment needs, priority, customer impact, and completeness before committing resources.
• Prioritize internal trucks, and third-party haulers based on operational urgency, schedule constraints, cost impact, customer commitments, and site readiness.
• Build strong working relationships with suppliers, brokers, field leaders, and customers by confirming availability, pickup windows, delivery requirements, broker readiness, hauler compliance, and service expectations before execution begins.
• Monitor planned versus actual execution, support the Dispatcher(s) during material or equipment exceptions, step in as dispatch backup whenrequired, and make escalation decisions when changes materially affect site productivity, cost, customer service, or schedule reliability.
• Support, lead, and develop the dispatch team so the group improves its daily execution, communication discipline, service quality, and readiness for future growth.
• Ensuretrucktrackingrequirementsare built into the plan, including driver check-ins, GPS compliance expectations, ticket upload requirements, documentation standards, and data quality needed to measure performance.
• Track haulage performance through practical KPIs,identifydrift early, review the cause of recurring misses, and recommend corrective actions that improve cost, service, productivity, reliability, and customer experience.
• Work with business units to ensure timecard audits, missing tickets, unmatched transactions, invoice discrepancies, broker documentation, and AP/AR readiness are addressed daily.
• Maintainvisibility to recurring defects, system issues, broker training gaps, missing information, customer concerns, and process failures through a shared issue log, and resolve service or conflict issues in real time where possible.
• Serve as the primary point of contact fortransportationplatform support, and administrative teams.
• Identifybottlenecks, reduce repeat defects, improve planning discipline, strengthen broker compliance, improve customer service outcomes, recommend staffing or process adjustments when daily backlog cannot be cleared, and remain accountable for the overall performance of the haulage function.
• Help the company achieve best in class customer service for our customers and partners
• Support the business in growth and improvement projects as a subject matter expert

How you WOW us

• 5-10+ years of experience in transportation,logistics, dispatch, haulage coordination, construction operations, or fleet management.
• Post-secondary diploma or degree in Logistics, Supply Chain Management, Business, Construction Management, Transportation, or a related field preferred.
• Equivalent combination of education and experience may be considered
• Experience coordinating trucks, equipment, materials, suppliers, and third-party haulers.
• Experience in construction, aggregates, heavy civil, paving, or related industries preferred.
• Experience managing competing priorities in a fast-paced operational environment.
• Demonstrated commitment tomaintainingand promoting a safe, healthy, and compliant work environmentin accordance withcompany policies, regulatory requirements, and industry best practices.
• Experience working with internal operations teams, customers, suppliers, and subcontractors/brokers.
• Strong communicationand relationship-building skills.
• Ability to work effectively with project managers, superintendents,foremen, drivers, suppliers, brokers, and customers.
• Excellent organizational and time-management skills.
• High attention to detail and data accuracy.

How we TAKE CARE of our PEOPLE

• Great teamand work environment
• Highly Competitive Compensation Package
• RRSP/DPSP
• Incentive Bonus of up to 7.5%
• A team member focused culture with a commonobjectiveof finding out what we are capable of and reaching our potential
• We Celebrate our Achievements: holiday parties, BBQs, fishing derby, sporting event tickets, golf days, and so much more!

J-AAR welcomes all applicants and is committed to a diverse workforce. If you require accommodation, please contact the People and Culture Department.

“This posting is for anewvacancy, andartificial intelligence may be usedat one or more stages of our recruitment process (for example, to help screen and/or assess applications), to support a fair and consistent review.”