Hardware Technician

RDJ Bakeries Ltd; Cambridge; On-site; CAD 45,000 - 65,000; Full time

Job summary

Snackruptors Inc., a leader in cracker manufacturing, is seeking a Hardware Technician to provide IT support and maintain equipment. You'll be responsible for troubleshooting hardware issues, managing inventory, and assisting with upgrades within a collaborative team environment. The role includes a comprehensive benefits package and promotes a culture of employee growth.

Benefits

Prescription/Drug Coverage

Extended Health Coverage

Dental Coverage

Vision Coverage

Employee Engagement Events

Annual Safety Boot Allowance

Free ESL Classes

Wellness Room

Qualifications

• Proven experience in IT support or hardware maintenance.
• Familiarity with inventory tools.
• Ability to work in fast-paced environments.

Responsibilities

• Repair and maintain desktop computers, laptops, and printers.
• Assist with network hardware support and radio systems.
• Provide first-level technical support to end users.

Skills

Hardware troubleshooting

Networking basics

Microsoft Office

Inventory management

Education

Experience as IT Technician

Tools

IT asset management systems

Job description

Job Posting

Snackruptors Inc. is a renowned leader in the cracker manufacturing industry, recognized globally for delivering exceptional quality products. Our diverse workforce reflects our commitment to creating an inclusive workplace where every individual is valued. Driven by a shared passion for excellence and innovation, we continuously enhance our cutting-edge production processes and foster a collaborative, results-driven culture.

Apply now to the Hardware Technician position on our growing IT team and be a part of our exciting journey!

Job purpose

The Hardware Technician is responsible to provide technical support and maintenance for IT and radio equipment, ensure proper inventory management, and assist with hardware deployments, troubleshooting, and end-user support.

Duties and Responsibilities

The associate’s primary functions and responsibilities are as follows:

• Repair, manage and maintain desktop computers, laptops, printers, and peripheral devices.
• Diagnose and resolve hardware issues, escalating as necessary.
• Assist in network hardware support including routers, switches, and access points.
• Configure and manage radios and other related communication systems.
• Perform routine checks, maintenance, and repairs on all radio equipment.
• Perform routine checks, maintenance, and repairs on all printer equipment.
• Support users with troubleshooting and proper radio usage.
• Maintain an accurate inventory of all IT and radio hardware and software assets using asset tracking tools or systems.
• Track hardware assignments, check-in/check-out processes, and end-of-life replacements.
• Label and catalog all new equipment and ensure proper documentation.
• Conduct regular audits to ensure compliance with asset management policies.
• Provide first-level technical support to end users.
• Assist with system upgrades, hardware rollouts, and project implementations.
• Document technical procedures and maintain service records.
• Perform other assigned duties.
• Follow Health and Safety rules and regulations.
• Must follow Good Manufacturing Practices, Food Safety, and Food Defense guidelines.
• Comply with all Company policies and procedures.

Qualifications

• Proven experience as an IT Technician or in a similar technical support/hardware maintenance role.
• Familiarity with IT asset management systems and inventory tools.
• Working knowledge of hardware troubleshooting, networking basics, and Microsoft operating systems.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, with the ability to create and manage documents, spreadsheets, email communications, and presentations effectively.
• Ability to work in a fast-paced environment.

Working conditions

• Always work indoors.
• Compliant with ventilation, cleanliness, space, lighting and temperature.

Physical requirements

• Sitting involved.
• May repeat the same movement.
• Typing involved.

What’s in it for you?

At Snackruptors Inc, we truly care about our employees and are committed to their well-being and growth. Our comprehensive benefits package includes:

• Prescription/Drug Coverage
• Extended Health Coverage
• Dental Coverage
• Vision Coverage
• AD&D Insurance

Additional perks to support your work-life balance and personal development:

• Work Life Balance
• PTO to Commemorate Your Work Anniversary
• Employee Engagement Events
• Recognition Programs & Employee Awards
• Bi-Weekly Pay Structure
• Annual Safety Boot Allowance
• Free ESL Classes
• Wellness Room

And Much More!

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.

Snackruptors Inc. is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005, we are committed to providing accommodations during the recruitment, selection, and assessment processes for applicants with disabilities. If you require disability-related accommodations, please notify the Human Resources (HR) staff. All personal information is collected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

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