Hardware Retail Customer Service Pro – Growth & Shareholder

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; Dartmouth; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Shareholder opportunity

Work-life balance

Competitive compensation

Job summary

Richelieu Hardware in Dartmouth, NS is seeking a Customer Service Agent - Retail for the Trans-World Distributing division. You will service walk-in contractors and retail customers, process transactions, and keep the counter stocked and organized.

Ideal candidates have high school diploma and experience in industrial/retail sales, plus computer proficiency. Training will be provided on Transworld systems. We offer competitive compensation and a supportive team environment.

Qualifications

• High school diploma or equivalent.
• Experience in industrial/retail sales.
• Proficient in computers (Will train on Transworld specific systems).
• Knowledge of industrial fasteners and hardware preferred.

Responsibilities

• Service and sell products to walk-in contractors and retail customers.
• Priority is to be at the counter to serve customers and keep the counter staffed.
• Develop and maintain positive relationships with customers and address needs and concerns.
• Ensure accuracy of sales transactions.
• Assist customers with product selection.
• Keep the sales counter area and showroom clean, organized, and stocked.

Skills

Retail sales experience

Customer service

Computer proficiency

Hardware knowledge

Transworld system familiarity

Education

High school diploma or equivalent

Tools

Transworld system training

Job description

Richelieu Hardware in Dartmouth, NS is seeking a Customer Service Agent - Retail for the Trans-World Distributing division. You will service walk-in contractors and retail customers, process transactions, and keep the counter stocked and organized.

Ideal candidates have high school diploma and experience in industrial/retail sales, plus computer proficiency. Training will be provided on Transworld systems. We offer competitive compensation and a supportive team environment.