Hardgoods Department Leader & Sales Growth Coach

Sport Chek; Calgary; On-site; CAD 43,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Retirement programs

Performance incentives

Well-being perks

Career growth opportunities

Product discounts

Job summary

Sport Chek is seeking a Department Sales Manager of Hardgoods who combines a passion for sports with strong leadership. You will coach and develop your team, set sales plans, and drive exceptional customer experiences in a fast-paced retail setting.

You will create development plans for staff, lead through coaching sessions, and foster a positive work environment, ensuring consistent performance and engagement across the department.

Qualifications

• Minimum of 2 years in a retail environment, preferably at a supervisory level.
• A proven track record of business growth and exceptional customer service skills.
• Demonstrated interest in or involvement in sports or the sporting goods industry is an asset.

Responsibilities

• Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
• Build and manage a daily game and sales plan for the department.
• Create development plans for full‑time staff – providing support and coaching to improve any performance gaps.
• Communicate skills proven through effective huddles, meetings, and coaching sessions.
• Develop and maintain a positive work environment for staff.

Skills

Retail management

Customer service

Sports interest

Job description

Sport Chek is seeking a Department Sales Manager of Hardgoods who combines a passion for sports with strong leadership. You will coach and develop your team, set sales plans, and drive exceptional customer experiences in a fast-paced retail setting.

You will create development plans for staff, lead through coaching sessions, and foster a positive work environment, ensuring consistent performance and engagement across the department.