Department Manager, Hardgoods, Market Mall

Sport Chek; Calgary; On-site; CAD 42,500 - 56,250; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Retirement programs

Performance incentives

Well-being perks

Career growth opportunities

Product discounts

Job summary

Sport Chek is seeking a Department Sales Manager of Hardgoods who combines a passion for sports with strong leadership. You will coach and develop your team, set sales plans, and drive exceptional customer experiences in a fast-paced retail setting.

You will create development plans for staff, lead through coaching sessions, and foster a positive work environment, ensuring consistent performance and engagement across the department.

Qualifications

• Minimum of 2 years in a retail environment, preferably at a supervisory level.
• A proven track record of business growth and exceptional customer service skills.
• Demonstrated interest in or involvement in sports or the sporting goods industry is an asset.

Responsibilities

• Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
• Build and manage a daily game and sales plan for the department.
• Create development plans for full‑time staff – providing support and coaching to improve any performance gaps.
• Communicate skills proven through effective huddles, meetings, and coaching sessions.
• Develop and maintain a positive work environment for staff.

Skills

Retail management

Customer service

Sports interest

Job description

What you’ll do

As a Department Sales Manager of Hardgoods, you have a passion for sports and live an active lifestyle. You know your sports, possibly even play, and have an understanding of some of the tech aspects that come with playing for fun or going for gold! You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.

• Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
• Build and manage a daily game and sales plan for the department.
• Create development plans for full‑time staff – providing support and coaching to improve any performance gaps.
• Communicate skills proven through effective huddles, meetings, and coaching sessions.
• Develop and maintain a positive work environment for staff.

What you bring

Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales.

Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.

Culture and brand ambassadors – you love the work and take pride in our brand.

If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

Qualifications

• Minimum of 2 years in a retail environment, preferably at a supervisory level.
• A proven track record of business growth and exceptional customer service skills.
• Demonstrated interest in or involvement in sports or the sporting goods industry is an asset.

Benefits

• Competitive pay.
• Comprehensive benefits and retirement programs.
• Performance incentives.
• Other perks to support your well‑being.
• Career growth opportunities and product discounts.

Our typical hiring range is between $42,500 and $56,250. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role‑specific requirements.

Equal Opportunity Employer

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We welcome and encourage candidates from equity‑seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.