Gym Front Desk Team Lead - Weekend Availability

Forest Glen Plaza Fitness LP; Kitchener; On-site; CAD 22,000 - 29,000; Full time

Job summary

Taymax Group, LP operates Planet Fitness clubs and is seeking a Weekend Member Service lead in Kitchener, Ontario. The role starts at $18.60 per hour and requires a strong focus on welcoming members, answering inquiries, checking in members, and assisting with tours and sign-ups.

Qualifications include a high school diploma or GED, 1 year of customer service, CPR certification preferred, and ability to work weekends with flexibility.

Qualifications

• Must have weekend availability.
• One year of customer service experience, preferably in a gym or retail environment.
• High school diploma or GED equivalent required.

Responsibilities

• Lead by example in member services and activities, maintaining a welcoming atmosphere.
• Greet members and guests, provide exceptional customer service.
• Answer phones and assist callers with questions.
• Check members into the system, provide tours, sign up new members, log amenities, communicate updates.

Skills

Weekend availability

Customer service

Communication

Team leadership

Multitasking

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Taymax Group, LP operates Planet Fitness clubs and is seeking a Weekend Member Service lead in Kitchener, Ontario. The role starts at $18.60 per hour and requires a strong focus on welcoming members, answering inquiries, checking in members, and assisting with tours and sign-ups.

Qualifications include a high school diploma or GED, 1 year of customer service, CPR certification preferred, and ability to work weekends with flexibility.