Gym Club Manager: Lead Teams & Elevate Service

Fit4Less; Cambridge; Hybrid; CAD 43,000 - 70,000; Full time

Benefits offered by this job

Free Fitness membership

Group health care plans

Advancement opportunities

Job summary

Fit4Less seeks a Manager to lead a team of club Associates, ensuring a clean, friendly, and automated experience for Members and staff. You will oversee daily operations and uphold safety and service standards.

Responsibilities include recruiting and training, onboarding and development of direct reports, achieving revenue goals, controlling expenses, and delivering engaging customer service. The role includes bonuses and a base salary with growth potential.

Qualifications

• Experience leading, training and motivating teams.
• Strong verbal and written communication skills.
• Customer service experience required.

Responsibilities

• Lead and train the club Associates to ensure a clean, friendly and safe environment.
• Oversee onboarding, coaching, learning, and performance management of direct reports.
• Drive revenue goals and control expenses to meet budgets.
• Handle member concerns and resolve escalated issues efficiently.

Skills

Leadership

Verbal communication

Written communication

Customer service

Computer basics

Education

High School Diploma

Job description

Fit4Less seeks a Manager to lead a team of club Associates, ensuring a clean, friendly, and automated experience for Members and staff. You will oversee daily operations and uphold safety and service standards.

Responsibilities include recruiting and training, onboarding and development of direct reports, achieving revenue goals, controlling expenses, and delivering engaging customer service. The role includes bonuses and a base salary with growth potential.