Guidewire Business Systems Analyst

Akkodis; Toronto; Hybrid; CAD 95,000 - 130,000; Full time

Job summary

Akkodis is seeking an experienced Guidewire Business Systems Analyst for a 6-month contract in Toronto, with hybrid work. You will lead requirements gathering for Guidewire PolicyCenter, facilitate workshops with business and technology stakeholders, and translate needs into user stories, RFPs, and acceptance criteria.

You'll collaborate with product owners, developers, QA, and SMEs, support agile ceremonies, assist QA with test scenarios and UAT, and track risks and changes.

Qualifications

• 8 years as a Business Systems Analyst, with 5+ years focused on Guidewire.
• Hands-on Guidewire PolicyCenter implementations, enhancements, or production support.
• Strong knowledge of property and casualty insurance processes.
• Experience writing BRDs, user stories, acceptance criteria, and data mapping documents.
• Proficient in Agile environments; experience with JIRA and Confluence.
• Ability to work with cross-functional teams including business, development, QA and architects.
• Strong analytical, communication, facilitation, and stakeholder management skills.
• Guidewire certification in PolicyCenter or Insurance Suite preferred.
• Experience with Guidewire Cloud, cloud migration readiness, or remediation preferred.
• Knowledge of integrations, APIs, data mapping, and downstream insurance systems preferred.

Responsibilities

• Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter.
• Facilitate workshops and discovery sessions with stakeholders.
• Translate business needs into user stories, requirements, and acceptance criteria.
• Support PolicyCenter enhancements, cloud migration readiness, and production support.
• Analyze current and future processes, identify gaps, and propose solutions.
• Collaborate with product owners, development teams, QA, and SMEs.
• Assist Agile ceremonies including backlog refinement and sprint planning.
• Assist QA with test scenarios, UAT, defect triage, and sign-off.
• Track risks, issues, dependencies, and changes; escalate as needed.
• Prepare leadership-ready status updates and summaries.

Skills

Agile delivery

Stakeholder management

Requirements gathering

Documentation

Cross-functional collaboration

Communication

UAT support

Product owner liaison

Education

Guidewire Certification (PolicyCenter or Insurance Suite Analyst)

Tools

JIRA

Confluence

Job description

Position: Guidewire Business Systems Analyst

Duration: 6 months assignment (contract with possible extension)

Client Location: Toronto, ON (Hybrid)

Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

About the Engagement

Akkodis is seeking the services of an experienced Guidewire Business Systems Analyst.

What You Will Do

• Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives
• Facilitate workshops, discovery sessions, interviews, and walkthroughs with business and technology stakeholders
• Translate business needs into clear user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases
• Support PolicyCenter enhancements, integrations, cloud migration readiness, remediation activities, and production support initiatives
• Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives
• Work closely with product owners, development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended
• Support Agile ceremonies including backlog refinement, sprint planning, daily stand‑ups, demos, retrospectives, and release planning activities
• Assist QA teams with test scenario review, test case validation, UAT coordination, defect triage, and business sign‑off activities
• Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and clear communication with stakeholders
• Prepare clear documentation, status updates, presentations, and leadership‑ready summaries as required

Who You Are

• 8 years of experience as a Business Systems Analyst, with a focus on Guidewire‑related work for at least 5 years
• Hands‑on experience with Guidewire PolicyCenter implementations, enhancements, integrations, or production support
• Strong understanding of property and casualty insurance processes, including policy lifecycle, underwriting, rating, endorsements, renewals, cancellations, and related downstream impacts
• Experience creating business requirements, user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation
• Strong experience working in Agile delivery environments using tools such as JIRA and Confluence
• Ability to work with cross‑functional teams including business stakeholders, developers, QA, architects, vendors, and support teams
• Strong analytical, problem‑solving, communication, facilitation, and stakeholder management skills
• Experience supporting testing activities, UAT, defect management, and production validation
• Guidewire certification in PolicyCenter or Insurance Suite Analyst preferred
• Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred
• Knowledge of integrations, APIs, data mapping, payment platforms, document generation, or downstream insurance systems preferred
• Experience with rating, pricing, forms, underwriting rules, transactions, renewals, cancellations, or policy servicing preferred
• Experience preparing executive‑level updates, dashboards, delivery summaries, and governance documentation preferred

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.