Guide, Mountain Adventures - Winter - Full/Part-Time

Blue Mountain Resort; The Blue Mountains; On-site; CAD 15,000 - 25,000; Part time

Benefits offered by this job

Free attractions access

Meal discounts

Retail discounts

Well-being resources

Team events

Job summary

Blue Mountain Resort in Ontario is seeking staff for the Tube Park season. The role focuses on assisting guests, ensuring a friendly and safe experience, and guiding guests through the tracks with attention to tickets and safety procedures.

Ideal candidates are outgoing, customer-service oriented and able to work in winter conditions. This seasonal posting offers perks and a dynamic summer team environment at Canada’s largest mountain resort.

Qualifications

• Outgoing, friendly and customer service oriented.
• Must be able to endure the physical tasks in winter weather conditions.
• Must be able to reason and react with quick, thoughtful judgment while remaining calm.
• This role is being posted to fill a vacancy

Responsibilities

• This position assists guests in our Tube Park, starting them down the track and guiding/assisting them at the bottom.
• To provide a great experience for the guest through polite, professional and engaging conversation while ensuring a high level of service.
• Check guest tickets to ensure they are visible, properly fastened and within the allotted time.
• Track maintenance and test tracks daily for safety and report any issues.
• Control the flow of customers within the tracks.
• Ensure customer safety within the park by following rules and guidelines set by management.
• Snow removal as required.

Skills

Outgoing

Customer service

Strong teamwork

Adaptability

Job description

Seasonal

WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.


• Save on meals across resort restaurants and cafés, including Starbucks.


• Receive exclusive discounts at all Blue Mountain-owned retail stores.


• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.


• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

HOURLY RATE: $18.31

WHAT WILL I BE DOING?

• This position assists guests in our Tube Park, starting them down the track and guiding/assisting them at the bottom.


• To provide a great experience for the guest through polite, professional and engaging conversation while ensuring a high level of service.


• Check guest tickets to ensure they are visible, properly fastened and within the allotted time.


• Track maintenance and test tracks daily for safety and report any issues.


• Control the flow of customers within the tracks.


• Ensure customer safety within the park by following rules and guidelines set by management.


• Snow removal as required.

WHAT DO WE NEED FROM YOU?

• Outgoing, friendly and customer service oriented.


• Must be able to endure the physical tasks in winter weather conditions.


• Must be able to reason and react with quick, thoughtful judgment while remaining calm.


• This role is being posted to fill a vacancy

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

Alterra Company Overview

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.