Guest Services Pro: Events & Admissions

Intuit; Medicine Hat; Remote; CAD 30,000 - 39,000; Part time

Benefits offered by this job

Flexible shifts

On-site workplace

Job summary

City of Medicine Hat is seeking a Guest Services Attendant for on-site, event-based work. The role offers flexible shifts including days, evenings and weekends at Co-op Place and Esplanade, with focus on welcoming visitors, selling admissions, tickets and merchandise, and assisting with inquiries.

Ideal candidates have cash handling experience, strong customer service, and the ability to operate POS systems and basic office software. We value reliability and teamwork in a fast-paced public venue.

Qualifications

• Successful completion of Grade 12 or High School equivalency diploma.
• One to three months experience providing customer service including handling of cash and credit transactions.

Responsibilities

• Welcome visitors, provide information and create a positive experience at Community Development facilities.
• Process admissions and sell tickets, memberships, registrations, parking and transit passes, and merchandise.
• Perform reception duties and assist with general visitor inquiries.
• Open galleries and exhibitions, including operating audio-visual equipment and displays.
• Monitor public areas, galleries and exhibitions to support visitor safety, security and compliance with facility protocols.
• Help maintain clean, tidy and welcoming public spaces.
• Report operational, safety or visitor-service concerns and recommend opportunities for improvement.
• Follow all health and safety requirements.

Skills

Customer service

Verbal communication

Cash handling

Point-of-sale

Microsoft Office

Teamwork

Reliability

Education

Grade 12 or equivalent

Tools

POS system

Job description

City of Medicine Hat is seeking a Guest Services Attendant for on-site, event-based work. The role offers flexible shifts including days, evenings and weekends at Co-op Place and Esplanade, with focus on welcoming visitors, selling admissions, tickets and merchandise, and assisting with inquiries.

Ideal candidates have cash handling experience, strong customer service, and the ability to operate POS systems and basic office software. We value reliability and teamwork in a fast-paced public venue.