Guest Services Leader - Store Ops & Team Empowerment

Pilot Travel Centers LLC.

Red Deer

On-site

CAD 23,000 - 29,000

Full time

10 days ago
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Benefits offered by this job

Fuel Discount
Weekly Pay
RRSP (for Full Time Employees)
Extended Health Care Benefits (forFull
AD&D Insurance (for Full TimeEmployees
Life Insurance (for Full TimeEmployees
Adoption Assistance
Tuition Reimbursement
Extensive Training Program

Job summary

Pilot Company in Red Deer, AB is seeking a Shift Leader to supervise store staff and manage daily operations, ensuring smooth service and adherence to safety standards. You will respond to customer needs and support managers in maintaining a clean, efficient facility.

The ideal candidate brings retail experience, strong customer service, and ability to work a flexible schedule including nights and weekends. Training and growth opportunities accompany a competitive hourly wage.

Qualifications

  • Experience in retail operations or a related field.
  • Excellent customer service skills and ability to maintain a customer-focused culture.
  • Proficient with a calculator and computer hardware/software.
  • Ability to work with diverse teams and interact with hourly employees, customers, vendors, and leadership.

Responsibilities

  • Supervise store employees and general operations.
  • Deliver excellent customer service and respond to customer needs.
  • Support managers with tasks to keep facilities maintained and running smoothly.
  • Uphold Pilot Company’s commitment to quality and customer service.

Skills

Customer service
Teamwork
Retail operations
Calculator proficiency

Job description

Pilot Company in Red Deer, AB is seeking a Shift Leader to supervise store staff and manage daily operations, ensuring smooth service and adherence to safety standards. You will respond to customer needs and support managers in maintaining a clean, efficient facility.

The ideal candidate brings retail experience, strong customer service, and ability to work a flexible schedule including nights and weekends. Training and growth opportunities accompany a competitive hourly wage.

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