Guest Service Leader - JOEY Eaton Centre

JOEY Restaurant Group; Vancouver; On-site; CAD 24,796 - 34,440; Part time

Benefits offered by this job

Tip program participation

Flexible scheduling

Ongoing mentorship

Meal discounts

Fitness membership discounts

Job summary

JOEY Restaurant Group in Vancouver is seeking a Guest Service Team Leader who will create a world-class guest experience. The ideal candidate will lead with warmth and professionalism while empowering others in a dynamic environment.

This role offers competitive compensation ranging from $18 to $25 per hour and is eligible for participation in a tip program. Benefits include flexible scheduling, ongoing mentorship, meal discounts, and fitness membership discounts.

Qualifications

• Proven ability to make decisions and empower others.
• A desire to learn and grow through personal and career development.

Responsibilities

• Create a world-class guest experience.
• Lead the team with warmth and professionalism.
• Deliver a personalized guest experience.

Skills

Natural leadership

Passion for hospitality

Entrepreneurial mindset

Job description

About the Role

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements

• Proven ability to make decisions and empower others. You are a natural leader.
• A passion for hospitality and creating world-class experiences
• A desire to learn and grow through personal and career development
• An entrepreneurial mindset. You see things from a new perspective

Core Values

• You value honesty and humility. You have integrity and do what you say
• You approach life with fearless determination and a sense of fun
• You are creative, risk‑taking, visionary and cutting edge. You choose to lead
• You contribute to a strong culture and are committed to the team
• You are passionate about quality and professionalism
• You believe in unleashing the potential in others

Wage Range

$18 - $25 / hour

This compensation is inclusive of the anticipated restaurant tip portion.

Benefits

• This role is eligible for participation in our tip program, allowing you to boost your income
• Competitive base compensation opportunity
• Flexible scheduling to accommodate your personal and family needs
• Ongoing mentorship to support personal and professional goals
• Fun, Team‑driven and inclusive community
• Dynamic, fast‑paced, and agile work environment
• World‑class Culinary and Service training
• Compete through culinary and bar challenges
• Meal discounts
• Fitness membership discounts
• Recruiting & Referral bonus program incentives

Your journey starts here

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.