Guest Service Leader - JOEY Eaton Centre

JOEY Restaurant Group; Toronto; On-site; CAD 24,796 - 34,440; Part time

Benefits offered by this job

Competitive compensation opportunity

Flexible scheduling

Ongoing mentorship

Meal discounts

Fitness membership discounts

Recruiting & Referral bonus program

Job summary

JOEY Restaurant Group is seeking a passionate Guest Service Team Leader in Toronto, Ontario. This role focuses on creating a world-class guest experience while leading a team to deliver exceptional hospitality. Responsibilities include ensuring guest satisfaction, mentoring staff, and fostering a positive work environment. Candidates should possess strong leadership qualities and a keen desire for personal and professional growth. Benefits include flexible scheduling, competitive compensation, ongoing mentorship, and culinary training.

Qualifications

• Proven ability to make decisions and empower others. You are a natural leader.
• A passion for hospitality and creating world-class experiences.
• A desire to learn and grow through personal and career development.
• You see things from a new perspective.

Responsibilities

• Create a world-class guest experience from the moment guests enter.
• Provide leadership and professionalism to the Guest Service team.
• Deliver a highly orchestrated, seamless, and personalized guest experience.

Skills

Leadership

Hospitality

Decision Making

Entrepreneurial Mindset

Job description

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements

• Proven ability to make decisions and empower others. You are a natural leader.
• A passion for hospitality and creating world-class experiences
• A desire to learn and grow through personal and career development
• An entrepreneurial mindset. You see things from a new perspective

Wage Range

$18- $25/hour

The above total compensation range is based on an annual salaryplus total estimated tips.

Core Values

• You value honesty and humility. You have integrity and do what you say.
• You approach life with fearless determination and a sense of fun.
• You are creative, risk-taking, visionary and cutting edge. You choose to lead.
• You contribute to a strong culture and are committed to the team.
• You are passionate about quality and professionalism.
• You believe in unleashing the potential in others.

Benefits

• Competitive compensation opportunity
• Flexible scheduling to accommodate your personal and family needs
• Ongoing mentorship to support personal and professional goals
• Fun, Team-driven and inclusive community
• Dynamic, fast-paced, and agile work environment
• World-class Culinary and Service training
• Compete through culinary and bar challenges
• Meal discounts
• Fitness membership discounts
• Recruiting & Referral bonus program incentives

This posting represents an existing vacancy on our team. If you’re passionate about hospitality and development, apply today.

Our applicant tracking system uses AI-enabled tools to help sort applications based on job-related criteria, but members of our hiring team personally review all applications and make all hiring decisions.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations upon request to those applicants and employees who need them.