Guest Services Attendant

Accor Hotels; Whistler; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in Whistler is seeking a full-time Guest Services Attendant to provide exceptional service to guests. This role includes greeting guests, assisting with luggage, and ensuring a pleasant stay. The position offers competitive pay and various perks.

Benefits

Subsidized staff accommodation

Complimentary meal per shift

Employee Travel Program discounts

Hotel leisure benefits including Golf/Ski passes

Qualifications

• Previous experience in a Guest Service capacity is an asset.

Responsibilities

• Meeting and greeting guests, helping with luggage.
• Safely parking valet vehicles.
• Responding to guest requests and concerns.

Skills

Guest Service

Job description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Guest Services Attendant

First impressions are everything! Your engaging smile and personality are the essence of a great Guest Services Agent with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".

This is afull-time, permanentposition, starting in the immediate future.

Starting Rate of Pay:$18.10 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $21.35

Job Duties Include:

• Meeting and greeting guests, and helping them with their luggage upon arrival and departure
• Safely parking any valet vehicles
• Acting as a liaison between the hotel and our guests, responding to guest requests and concerns in a personal, prompt and courteous manner
• Knowledgeable about all hotel related information, including promotions, menus, hours of service, facilities, and guest rooms

Qualifications

• A valid BC Driver’s license with a clean record is required
• Class 5drivers’ license is required
• Previous experience in a Guest Service capacity is an asset

Job Perks & Benefits:

• Subsidized staff accommodationprovided
• Complimentary mealin our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverageat Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY:Whether you're just launching your career or looking for a new adventure, we invite you to visitwww.Whister-Jobs.cato learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]