guest service supervisor - hotel

Alt Hotel Toronto Airport; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hotel in Mississauga is seeking a Guest Service Supervisor to coordinate department activities and ensure excellent customer service. This full-time, permanent role requires 1-2 years of experience, a college diploma, and strong interpersonal skills, as well as the ability to manage a team effectively. The position involves a fast-paced environment with the opportunity for professional growth in the hospitality industry.

Benefits

Wellness program

Qualifications

• 1 to 2 years of supervisory experience.
• Post-secondary education preferred.

Responsibilities

• Co-ordinate activities with other departments.
• Establish work schedules and procedures.
• Hire and train staff.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Initiative

Interpersonal awareness

Judgement

Organized

Team player

Education

College / CEGEP

Job description

• Salary : 23.00 to 25.00 hourly (To be negotiated) / 30 to 40 hours per week
• Terms of employment : Permanent employment, Full time

Overview

This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply.

Languages

Education

• College / CEGEP

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Requisition materials and supplies

Supervision

• 5-10 people
• Staff in various areas of responsibility

Experience and specialization

Musical genre

• Opera

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Other benefits

• Wellness program

Who can apply to this job?

Only apply to this job if :

• You are a Canadian citizen, a permanent or a temporary resident of Canada.
• You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2025-01-05

Important notice : This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Guest Service Supervisor • Mississauga, Peel Region, Canada