Guest Service Hero — Front Desk with Flexible Shifts

The Crescent Hotels Group; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Highly competitive wages

Excellent benefits plan for associates

Flexible scheduling

Discounts with Crescent properties in北

Growth opportunities

Inclusive workplace

Job summary

The Crescent Hotels Group is seeking a Guest Service Agent for Staybridge Suites West Edmonton. You will join our Front Desk team and be the first point of contact for guests, handling check-ins, check-outs, reservations, and payments while promoting local amenities.

We offer highly competitive wages, a comprehensive benefits plan for associates and their families, flexible scheduling, and discounts at Crescent-managed properties across North America.

Qualifications

• Strong customer service mindset and hospitality awareness.
• Experience working in a front desk or guest services role is preferred.
• Excellent communication and organizational skills.

Responsibilities

• Check guests in and out of rooms and manage reservations.
• Process payments for hotel services and upsell amenities.
• Share knowledge of local attractions and hotel amenities with guests.
• Be the first point of contact for guests and ensure a memorable stay.

Skills

Guest service

Tools

OPERA

Job description

The Crescent Hotels Group is seeking a Guest Service Agent for Staybridge Suites West Edmonton. You will join our Front Desk team and be the first point of contact for guests, handling check-ins, check-outs, reservations, and payments while promoting local amenities.

We offer highly competitive wages, a comprehensive benefits plan for associates and their families, flexible scheduling, and discounts at Crescent-managed properties across North America.