Housekeeping Attendant

The Crescent Hotels Group; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Job summary

Staybridge Suites West Edmonton is seeking a diligent housekeeping professional to uphold our high cleanliness standards in guest rooms and public areas. You will handle linen, restock, operate laundry, and assist guests with a friendly, team-oriented approach; must be able to lift up to 50 lbs and work in a fast-paced environment.

We value reliability, attentiveness, and a cooperative spirit in line with Crescent Hotels Group Core Values.

Qualifications

• Must communicate in English.
• Self-starting, even disposition and professional appearance.
• Able to interact well with guests and be a team player.
• Familiarity with chemical cleaning agents and cleaning equipment.
• Able to push/pull up to 100 lbs and reach overhead for cleaning.
• Able to work in confined spaces and maintain standards.

Responsibilities

• Stock housekeeping closets with amenities and supplies.
• Sign for room keys and manage room readiness checks.
• Clean and restock guest rooms and public areas.
• Empty trash and transport to disposal bins.
• Operate laundry machines and manage linen levels.
• Ensure adherence to cleaning procedures and safety rules.
• Maintain cleanliness of walls, doors, mirrors and fixtures.

Skills

English communication

Team player

Self-starter

Professional appearance

Guest interaction

Attention to cleaning chemicals

Equipment handling (100 lbs)

Ability to reach/overhead cleaning

Tools

Cleaning equipment

Job description

Description

Staybridge Suites West Edmonton is looking for our newest team member!

We are looking for a fast paced cleaning professional who demonstrates our Core Values on a daily basis. If you are Thoughtful, Reliable, Sociable, Down to Earth, and be excited to work as part of our team then we want to meet you!

Our housekeeping associates ensure adherence to the brand and properties high standards of cleanliness and presentation in our public areas and guest rooms, including all laundered products.

ESSENTIAL JOB FUNCTIONS

• Stock housekeeping closets with amenities and supplies.
• Sign for room keys,
• Retrieve, push, and restock heavy cart.
• Empty trash receptacles and transport trash to waste removal bins.
• Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Thoroughly clean bathtubs, sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending and stooping as needed.
• Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
• Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum.
• Replenish amenities, linens, and supplies in guest room.
• Visually inspect room for cleanliness and appearance and signify completion for room.
• Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications.
• Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor.
• Set the proper drying and cooling times for different types of linen.
• Clean up machines and surrounding areas.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Ability to push and/or pull equipment weighing up to 100 lbs. Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.

PERFORMANCE STANDARDS

Customer Satisfaction

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with our staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to us. Every associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Source: Crescent Hotels & Resorts