Guest‑Focused Waitstaff — Prompt, Courteous Service

Electronic Arts; Burnaby; On-site; CAD 28,000 - 30,000; Full time

Job summary

Electronic Arts in Burnaby, BC, is seeking a Waitstaff member to take food and beverage orders and deliver items to dining room guests. The role requires greeting guests, accurate order delivery, and adherence to sanitation standards.

You will need experience in food service, a valid Food Handler Certificate, strong communication, and the ability to lift heavy items and stand for long shifts. Canadian work experience is not required. AI screening tools may be used during recruitment.

Qualifications

• You have previous experience in the food services industry.
• You must have a valid Food Handler Certificate or provincial equivalent.
• Exceptional communications skills and ability to get along well with others.
• Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift.

Responsibilities

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service.
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests.
• Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets.
• Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated.
• Promptly address complaints or issues, relay relevant information or complaints directly to supervisor.
• Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards.
• Work with staff of other departments to perform job duties during special events and functions.

Skills

Food service experience

Communication skills

Physical stamina

Education

Food Handler Certificate

Job description

Electronic Arts in Burnaby, BC, is seeking a Waitstaff member to take food and beverage orders and deliver items to dining room guests. The role requires greeting guests, accurate order delivery, and adherence to sanitation standards.

You will need experience in food service, a valid Food Handler Certificate, strong communication, and the ability to lift heavy items and stand for long shifts. Canadian work experience is not required. AI screening tools may be used during recruitment.