Waitstaff, Full Time

COMPASS GROUP CANADA; Vancouver; On-site; CAD 28,000 - 40,000; Full time

Job summary

Compass Group Canada in Vancouver is seeking a friendly Waitstaff to take food and beverage orders and deliver items to dining room guests. This is an existing vacancy and compensation includes an hourly wage of $25 CAD.

You will greet guests, deliver with care, advise on menu items, coordinate with kitchen, handle special requests, and maintain sanitation standards. Flexible evenings and a professional appearance are expected.

Qualifications

• Experience in banquet, corporate events, or hospitality.
• Valid Serving It Right and Food Handler Certificate.
• Excellent communication and customer service skills.
• Ability to lift heavy items and stand for long periods.
• Flexible availability including evenings.
• Professional appearance and demeanor.

Responsibilities

• Promptly and warmly greet guests in the dining room; take food and beverages following steps of service.
• Deliver food promptly and professionally; maintain sanitation standards.
• Explain menu items and ingredients; advise on pairings and accommodate special requests.
• Communicate with back-of-house staff to ensure correct orders and special requests.
• Address complaints or issues and relay to supervisor.
• Ensure dining room is set up before and after service; keep area clean.
• Work with staff from other departments during events and functions.

Skills

Customer service

Communication

Teamwork

Education

Serving It Right & Food Handler Certificate

Job description

The hourly wage rate for this position is $25 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

How you will make an impact:

You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.

As a Waitstaff, you will be:

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests
• Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets
• Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated
• Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
• Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
• Work with staff of other departments to perform job duties during special events and functions

About you:

• You have previous experience in banquet, corporate events, executive dining, catering or hospitality.
• You must have a valid Serving It Right and Food Handler Certificate or provincial equivalent
• Exceptional communications skills and ability to get along well with others
• Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift
• Flexible availability including evenings as required by event schedules.
• Strong customer service and communication skills with a professional appearance and demeanor.