Guest-Focused Waitstaff: Prompt, Friendly Service

COMPASS GROUP CANADA; Kamloops; Hybrid; CAD 25,000 - 30,000; Full time

Job summary

COMPASS GROUP CANADA is seeking a friendly waitstaff member to take and deliver food and beverages, ensuring superior guest service. You will learn the menu, advise guests on pairings, and attend to dietary notes while maintaining cleanliness and safety standards.

The role involves coordinating with kitchen staff, addressing guest concerns, and supporting teammates during events and busy periods. Prior food service experience is preferred and a Food Handler Certificate is required.

Qualifications

• Experience in the food services industry is preferred.
• Must hold a valid Food Handler Certificate or provincial equivalent.
• Exceptional communication skills are essential for guest interaction.
• Must be physically able to lift and transfer heavy, hot items and stand for long periods.

Responsibilities

• Greet guests promptly and warmly and take orders per established service steps.
• Deliver food and drinks promptly while maintaining sanitation standards.
• Advise guests on menu items and dietary options and accommodate requests.
• Coordinate with back-of-house staff to ensure correct orders and special requests.
• Address guest concerns promptly and relay feedback to supervisors.
• Keep dining areas clean and organized before, during, and after shifts.
• Assist other departments during events and functions.

Skills

Customer service

Communication

Physical stamina

Food safety

Education

Food Handler Certificate

Job description

COMPASS GROUP CANADA is seeking a friendly waitstaff member to take and deliver food and beverages, ensuring superior guest service. You will learn the menu, advise guests on pairings, and attend to dietary notes while maintaining cleanliness and safety standards.

The role involves coordinating with kitchen staff, addressing guest concerns, and supporting teammates during events and busy periods. Prior food service experience is preferred and a Food Handler Certificate is required.